📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

E: 04/06 Win 1 of 2 £250 B&Q gift cards

Options
One-Eye
One-Eye Posts: 70,187 Forumite
Part of the Furniture 10,000 Posts Photogenic Name Dropper
reg/login with My Aviva


These comps have a long history of problems with logging in.
helpdesk@aviva.co.uk is the contact if you persistently have trouble.

Comments

  • lizd31
    lizd31 Posts: 25,216 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    I'm just going round in circles, I log in but when I click on the comp link it logs me out. I've notified them of the problem via the email address in the OP in case others are having the same problem
    Positivity is the key to success
  • bees**knees
    bees**knees Posts: 2,189 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    I have the same problem so have contacted them too
  • lovetowinacar
    lovetowinacar Posts: 1,948 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Bumped to say that it seems to be working alright now. I have just entered with no problem.

    hth
  • John8703
    John8703 Posts: 410 Forumite
    Ninth Anniversary 100 Posts
    Not for me in Chrome.
  • xLuckyxAshxWinsx
    xLuckyxAshxWinsx Posts: 3,416 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I always have a problem with these had to be entered manually the last one I entered, but has just through first time in chrome.

    Ash x
  • Po0oley
    Po0oley Posts: 4 Newbie
    Sixth Anniversary
    Works fine with firefox
  • grannybiker
    grannybiker Posts: 12,128 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Worked fine for hubby in Chrome, but not me in IE :(
    Worse things will have happened in the world today...
    "The only thing that really matters, it to love and to be loved."
  • lizd31
    lizd31 Posts: 25,216 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    edited 29 May 2017 at 3:15PM
    I've tried in Edge, FF & Chrome & no luck in any & Aviva failed to respond to my emails about the problem :(

    I've gone to live chat who gave me the phone number to ring. They're looking into it for me & will get back to me probably tomorrow or Wednesday so I'll update when I hear. I said it was lots of people having the same problem & he kept asking if it was people without a policy who couldn't enter but that shouldn't matter as it's not in the T&Cs that you need a policy just that you're registered.
    Positivity is the key to success
  • grannybiker
    grannybiker Posts: 12,128 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Mr GB and I both have separate policies, so that's a red herring.
    I've found FB or Twitter messages get best response, but only that they'll enter my details manually as their techies are still working on it!
    Worse things will have happened in the world today...
    "The only thing that really matters, it to love and to be loved."
  • mjm3346
    mjm3346 Posts: 47,290 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Edge and Chrome both go round in circles but Incognito in Chrome worked.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.2K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.7K Spending & Discounts
  • 244.2K Work, Benefits & Business
  • 599.2K Mortgages, Homes & Bills
  • 177K Life & Family
  • 257.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.