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Santander bank closure have not sent my funds

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Comments

  • gregpicard
    gregpicard Posts: 14 Forumite
    Just a quick update - rang up the bank again. This time they confirmed that a cheque had been sent out on the 4th of April....!

    Because it hasn't arrived yet, they are going to cancel it and send out a new one.

    Not sure what to believe now to be honest, I guess I will just have to wait and see if this new cheque comes through. I'm a bit baffled as to why the previous member of their staff thought that no cheque had been sent and that I would need to come into the branch. Think they really need to sort out their information sharing etc
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