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Nationwide banking App

Is anyone else experiencing problems logging on to Nationwides latest update to their banking app
It requires you to log on using a debit card number and date of expiry
The drop down menu will not let me put any date in, except for today !!
I have informed Nationwide of this fault.....

Comments

  • badger09
    badger09 Posts: 11,811 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 27 April 2017 at 2:08PM
    50Twuncle wrote: »
    Is anyone else experiencing problems logging on to Nationwides latest update to their banking app
    It requires you to log on using a debit card number and date of expiry
    The drop down menu will not let me put any date in, except for today !!
    I have informed Nationwide of this fault.....

    Just logged onto app with usual 3 digits. (iPhone SE)
  • 50Twuncle
    50Twuncle Posts: 10,763 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    badger09 wrote: »
    Just logged onto app with usual 4 digits. (iPhone SE)
    Android has been updated and treats you as a new customer / boo boo time !
  • steveE2
    steveE2 Posts: 1,335 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    No problem here on Android v3.26.3 updated 14/03 using usual pass numbers
  • northwalesd
    northwalesd Posts: 1,419 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    My phone recently updated (within the past 10 days), it had no effect on the Nationwide app.
  • EarthBoy
    EarthBoy Posts: 3,374 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Are you sure you're trying to access the correct app? The Android Play Store isn't showing any available updates for Nationwide's banking app and it's letting me login with three digits from the passcode, as usual.
  • glentoran99
    glentoran99 Posts: 5,825 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Debt-free and Proud!
    No problem here on iphone se logged in with fingerprint as usual
  • _gav_
    _gav_ Posts: 144 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    50Twuncle wrote: »
    Is anyone else experiencing problems logging on to Nationwides latest update to their banking app
    It requires you to log on using a debit card number and date of expiry
    The drop down menu will not let me put any date in, except for today !!
    I have informed Nationwide of this fault.....

    That doesn't sound like the Nationwide app to me, it doesn't also ask you for the security number of the back as well does it!!? :eek:
  • Westie983
    Westie983 Posts: 5,215 Forumite
    Tenth Anniversary 1,000 Posts I've been Money Tipped! Name Dropper
    No issues here, just logged on using customer number.
    I’m a Forum Ambassador and I support the Forum Team on the Banking & Borrowing, and Reduce Debt & Boost Income boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySaving Expert.
    Save 12k in 2023 #58 Total (£4500.00) £2500.00/£5000 = 50.00%
    Sealed Pot Challenge ~17 #24 Total (£55.00) £0.00/£500 = 0.00%
    Xmas 2023 £1 a Day #13 Total (£85.00) £344.00/£365 = 94.24%
    Virtual Sealed Pot #1 Total (£500) £550.00/£500 = 110.00%
    £2 Savers Club 2023 #17 Total (£25.00) £45/£300 = 15.00%
    The 365 1p Challenge 2023 #7 Total £656.19/£667.95 = 98.23%
    Total £4095.19/£7332.95 = 55.84%
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