GB Energy: bill from the administrators, and meter reading errors

CDS_Global

Good Morning All,

CDS Global have been appointed as collection agents for the Administrators to assist in recovering monies owed to GB Energy Supply Limited (in Administration). If a former customer of GB Energy Supply Limited (in Administration) requires confirmation that CDS Global have been appointed please contact CDS Global for a letter of authority provided by the Administrators.

Any enquiries can be directed to CDS Global on 0116 2961458 or 0800 3688637 alternatively you can email GBE_Admin@cds.org.uk. This thread will be periodically monitored by the in house media team at CDS Global but all direct responses should come via the above email / telephone detail.

Kind Regards,

CDS Global - GB Energy Recoveries Team

teafoil22

Hi everyone, does anyone have any idea why I am getting requests for payment from co-op energy? I was with GB and moved to EDF just as they went into administration. I have a dispute about the money GB say I owe them so was waiting to be contacted by the administrators to sort this out. A number of websites say Co-op will NOT be dealing with debts, but now they are writing to me demanding payment. Should I respond to them or wait to deal with the administrators? Any ideas?
Thanks

CDS_Global

Hi teafoil22 if you contact one of the team at CDSGlobal we may be able to advise where the balance currently sits.

Kind regards, CDSG

LoLo

Hi. I keep getting text messages from cds saying I owe money for an outstanding bill however this is not true and I cancelled my account with gb energy in March last year and paid the final bill when I moved house.

The text messages do not mention any of my details and I'm not sure what to do. I know I definitely do not owe any money to them.

Any ideas?

footyguy

LoLo wrote: »

Hi. I keep getting text messages from cds saying I owe money for an outstanding bill however this is not true and I cancelled my account with gb energy in March last year and paid the final bill when I moved house.

The text messages do not mention any of my details and I'm not sure what to do. I know I definitely do not owe any money to them.

Any ideas?

It sounds like someone has got their wires crossed somewhere if you are sure you do not owe any money.

Why not call them and explain the situation and see if they will agree with you?

What you probably need is the actual bill for the amount demanded so that you can carefully assess whether of not the amount is owed or not.

Or you could simply block their number to prevent texts from them. I'm sure they will find an alternative way to contact you if they still believe you owe money.

LoLo

footyguy wrote: »

It sounds like someone has got their wires crossed somewhere if you are sure you do not owe any money.

Why not call them and explain the situation and see if they will agree with you?

What you probably need is the actual bill for the amount demanded so that you can carefully assess whether of not the amount is owed or not.

Or you could simply block their number to prevent texts from them. I'm sure they will find an alternative way to contact you if they still believe you owe money.

I've tried ringing but always get the same message that everyone is busy so put phone down. I don't have any of the details with it being over a year ago. I had no reason to believe I needed to keep them as the outstanding bill had been settled. As I say this was in march last year.

footyguy

LoLo wrote: »

I've tried ringing but always get the same message that everyone is busy so put phone down. I don't have any of the details with it being over a year ago. I had no reason to believe I needed to keep them as the outstanding bill had been settled. As I say this was in march last year.

See post#32 for an alternative form of contact

If you don't know what the alleged debt relates to , I'm not sure how you can claim to be sure you don't owe it.

If it's a bill you say you have previously paid, then there are various ways you should be able to obtain confirmation, e.g. bank, credit card, etc depending on how you paid.

Good luck!

LoLo

footyguy wrote: »

See post#32 for an alternative form of contact

If you don't know what the alleged debt relates to , I'm not sure how you can claim to be sure you don't owe it.

If it's a bill you say you have previously paid, then there are various ways you should be able to obtain confirmation, e.g. bank, credit card, etc depending on how you paid.

Good luck!

Thanks. I know I don't owe them anything as I paid the bill off over a year ago when I moved house. The message states that I have an outstanding bill from GB energy and as I know 100% I paid this when the account was closed I can be very certain I owe them nothing. GB only went into administration at the end of last year and I left them in March.

Unfortunately I have recently closed the bank account that this was paid from as with my mortgage I had to have this coming out of an account with the mortgage company and so I transferred everything over.

Can I still obtain statements from an account that has been closed?

Gary_Bighitter

I too have been pursued by CDS for money I owe to GB Energy from a long time ago, at an address I no longer live at.


I'm certain that GB never even supplied my former address as I quickly changed my mind after signing up with them and I never supplied them with any readings.


Unfortunately CDS were having none of it (even they were either unable or unwilling to prove my alledged debt) and are threatening me with legal action and my credit file if I don't pay up.


I am more than happy to pay money I owe but strongly believe I don't. Can they really do what they are threatening to do?

sheff6107

No. They have to take you to court, win and only then if you fail to pay after 28 days would your credit file be affected.

I'm going through the same nonsense with their so called solicitors.

Just ignore them, but act on any court claim that would arrive in a brown envelope - although that is very very unlikely.