ParkingEye Notice received 21 days later

Rod74_2

Thanks again all for the advice and support! Have carefully reviewed my initial appeal letter - and despite clearly acknowledging I was there, I do not specifically say who was driving...... plus, am pleased to say I have found the parking ticket showing I left with 2 mins to spare!


I would be extremely grateful for any feedback for the first draft of the POPLA appeal letter....... thank you in advance.......................







I am the registered keeper and I wish to appeal a parking charge from ParkingEye Ltd.


The charge is levied despite the driver not being identified. The date of the alleged event was 11 March 2017 and the PCN dated 29 March 2017 was received on 1 April 2017 more than 14 days later.


A large party of friends consisting of adults and children, in a number of vehicles, including my vehicle, visited the Wye Valley Visitor Centre on the 11 March 2017 as part of birthday celebrations.


They were not aware of a parking charge before they visited this Centre but after driving around the car park and finding suitable parking spaces they got out of the vehicles, noticed and read the parking signs and then obtained tickets from the machine for each car paying £3 for 4 hours parking. The time printed on the ticket shows that it was purchased at 13:05. A scan of the ticket is attached.


The vehicle, of which I am the registered keeper, left the car park at 17.03.22 as shown on the ANPR from ParkingEye Ltd which is 2 minutes WITHIN the 4 hour period as purchased and stated on the ticket.


ParkingEye Ltd claim that the vehicle was in the Car Park for 4 hours 11 minutes.

I am appealing on the following basis

• The Parking Charge Notice was issued more than 14 days after the alleged event therefore I am not liable for any charges incurred by whoever was the driver at the time.
• The vehicle left within the purchased parking time of 4 hours as printed on the ticket.
• If ParkingEye Ltd claim that the vehicle was parked for 11 minutes over the 4 hours then they have not given a reasonable “grace period” in accordance with the British Parking Association Code of Practice which requires time to be allowed on arrival to read the notices, decide whether to park, etc. AND should also allow a reasonable period at the end of parking to leave the car park which should be a A MINIMUM OF 10 minutes. This total “grace period” for arrival and leaving should obviously be more than 11 minutes to comply with the BPA Code of Practice.
• What evidence can ParkingEye Ltd. provide that their ANPR system is accurate, reliable and has been properly maintained and calibrated?
• Other vehicles in the same party which arrived and left at the same time did not receive Parking Charge Notices.
• £100 is a wholly excessive amount for 11 minutes of parking in a car park that was less than half full during the time that the vehicles of the party were parked and therefore does not represent any significant loss to the operator or land owner.

nigelbb

Are you sure that you entered the vehicle registration number correctly? Does the PCN state that you didn't pay or that you paid for four hours & stayed four hour eleven minutes?

Rod74_2

Hi nigelbb,


Yes, the Registration number is entered on the ticket and is correct. The PCN just states that the time the car was in the car park was 4 hours and 11 mins.

Coupon-mad

POPLA appeals on here are much longer; it is a deliberate tactic to encourage the PPC to bail out. Like this example from earlier this month (not yet decided but a similar one):

https://forums.moneysavingexpert.com/discussion/comment/72342161#Comment_72342161

Also add in the link to the minutes of the Professional Development & Standards Board meeting from 30th July 2015 where it was formally agreed by the Board (of BPA members and stakeholders) that the minimum grace period would be changed in 13.4 of the BPA Code of Practice to read 'a minimum of eleven minutes':

https://forums.moneysavingexpert.com/discussion/5637808

Add that in too, make it similar to the first link but with that extra icing on the cake.