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BINATONE Big Button Phone - Help pls?

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Morning all, got a problem. I live > 200 miles from my mother who lives alone. She is elderley, registered blind, and uses a Binatone big button dect phone - it's a set, 1 standard (corded) phone (big button) and 1 cordless big button. She has phoned me (using the corded phone) in panic this morning, saying she has locked the cordless and cannot unlock. I've searched and searched online for the Binatone manual for this model (she hasn't kept hers of course...)all to no avail. If there is ANYONE reading this who might be able to help/advise, I'd be mightily grateful.

Thanks a lot,

Ange
:confused:

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