Ticket machine not working

jsyscotia

Hi
I parked at my local Morrisons car park a few weeks on a Sunday whilst I shopped. The car park is managed by Parking Eye. The ticket machine is located next to the lift, only it was showing as out of order so I couldn't purchase a ticket. This has been the case on the last two occasions that I have used the same car park so I haven't purchased a ticket and haven't received a fine. This time I have. I know in hindsight I should have taken a photo of the ticket machine as proof but as this has been the case on two previous occasions and there were several other people using the car park whilst in Morrisons who didn't buy a ticket due to the machine not working.
Whats the best way to go about this ?

Redx

Complain to morrissons by email and get it cancelled asap

and appeal it as keeper (not as driver) by following the advice in the newbies sticky thread near the top of this forum

Umkomaas

Read the following Morrisons cases to become more aware of how to get Ms to cancel this.

https://forums.moneysavingexpert.com/discussion/5630954

https://forums.moneysavingexpert.com/discussion/comment/72338920#Comment_72338920

https://forums.moneysavingexpert.com/discussion/5608623

https://forums.moneysavingexpert.com/discussion/5607895

https://forums.moneysavingexpert.com/discussion/5591437

https://forums.moneysavingexpert.com/discussion/5590743

You should get the drift from those. I hope you come back to update us - unlike some of the recipients of the advice in the threads above who clearly only 'take'!