Virgin/BT Telephone Lines

marc81

Hi,

I've just switched from Virgin to BT for my broadband. Since moving in to the house 8 years ago I've only ever had Virgin broadband and never used a phone line. Now I have my BT hub I plugged it in to what I thought was the main socket (as it's in the best position at the front of the house closest to the outside boxes) but I now realise that this is the Virgin/Old Cable telephone socket. I have another socket that I have established is a BT one as it works but it's in a terrible position (right behind the porch door where I can't even put a shelf up). So the question is, can I take disconnect the telephone wire that runs from the virgin socket from the main virgin feed outside and connect it to the main BT feed? both outdoor boxes are next to each other. I've noticed that it's blue wires which are connected for virgin (the orange and white just loose), and orange and white for bt, does this matter?

Sorry if this should be pretty simple but I've never touched phone wires before. I can see that they are connected with a small jelly crimp outside and these are cheap on eBay so that side i'm ok with.

Thanks,

Marc

bengalknights

Do you mean you want to disconnect from the BT socket and feed it into the VM socket?, this will work but if you ever need to call a engineer they may well refuse to work on the line

Doing it the other way round wont work as the VM line wont be live.

marc81

Yes, so at the moment I have a virgin line feeding to a virgin socket (although it's not branded so it could even be an old BT one)... and a BT line feeding a BT socket. I want to feed the BT line to the Virgin socket, maybe even both sockets with some 3 way connectors. Understand the issues with an engineer, but i'd probably just act dumb.

AndyMc.....

The BT home hub doesn't plug into the phone socket. They use a different fitting.

wantonnoodle

Assuming you are on fibre, they may need to change the master socket. In our last place, we had an old BT socket and they needed to change it so it would support fibre.

In the house we have just bought, the master socket is quite new (branded BT Openreach) so we have just plugged an ADSL filter into it, there was no need to change the socket.

Coincidentally, we had an issue where the BT master socket was in a bad place (behind front door, and no way to get power to anything there). The house has a BT installed extension socket, and a bit of sweet talking to the Openreach engineer persuaded him to patch the master socket through to the extension. This has the effect of making the original master socket just a junction box, and the extension is now effectively the master socket. This works much better for us, as we have a double power socket in the alcove next to it, so can connect hub and cordless phone no problem. This was above and beyond his job, so he should by rights have charged for it, but we were able to get it done for free.

Head_The_Ball

wantonnoodle wrote: »

..Coincidentally, we had an issue where the BT master socket was in a bad place (behind front door, and no way to get power to anything there). The house has a BT installed extension socket, and a bit of sweet talking to the Openreach engineer persuaded him to patch the master socket through to the extension. This has the effect of making the original master socket just a junction box, and the extension is now effectively the master socket. .

We switched from TalkTalk to BT two years ago.

The Openreach engineer did much the same for us. The master socket was just inside the front door. Even though there was also power sockets there, we wanted the master socket (and router) to be in the living room.

He did the necessary work with no charge converting the extension socket in the living room into the master socket and changing the front door master socket into an extension socket.

We plug our DECT phone into the converted extension socket by the front door and plug the router into the converted master socket in the living room.

another_casualty

Where I used to live I was with Bt vision ( and later infinity).
Wifi signal was poor .
Any issues went to India , where they tell you things like wardrobes etc effect signal. They don't tell you this on commercials .

I only had one phone socket in the flat . When I asked for another to be installed , I was quoted over£400 and it would take at least a month . I declined and suffered .when it rained , the signal was poor.

I used power line adapters and not much changed really .

Just info invade you meet .
Apologies if I'm going off on a wrong tangent