Nationwide FlexDirect

YorkshireBoy

phillw wrote: »

It's 12 months from the last time it was a flex direct, not when the 5% ran out. Did you convert it to another current account type when the 5% ran out? They don't do it automatically, it just changes to a flex direct with 1% & that could never be converted to a flex direct with 5%

It could, as I and many others would testify, but not any more. That's the power of MSE for you!

YorkshireBoy

olbas_oil wrote: »

What are my best arguments for a complaint to get this changed?

Ask them to rewrite the T&Cs, specifically condition 1.4

phillw

YorkshireBoy wrote: »

It could, as I and many others would testify, but not any more. That's the power of MSE for you!

Both I and a friend tried it a couple of years ago and they refused, as far as I can tell it's always been the case. We had to switch to a flex account and then wait 12 months.

harz99

Is it (still) possible to open a new joint FD account when one or both of you already has an FD account and get the 5% introductory rate please?

[Deleted User]

harz99 wrote: »

Is it (still) possible to open a new joint FD account when one or both of you already has an FD account and get the 5% introductory rate please?

You might want to start a new post.

But the answer is likely no as you are already a customer of theirs

olbas_oil

YorkshireBoy wrote: »

It could, as I and many others would testify, but not any more. That's the power of MSE for you!

When you say 'not any more' do you mean 'not any more from January' or 'not any more, right now'?
I know there was some ambiguity about whether it was

• a year since downgrading the account
• or, a year since you last received 5%

I know that many were able to get a new 5% on the latter criteria, but had understood Nationwide were removing that ambiguity with new terms and conditions coming into force in January. Has anyone been able to do it since they announced that they would be making this change?

soulsaver

harz99 wrote: »

Is it (still) possible to open a new joint FD account when one or both of you already has an FD account and get the 5% introductory rate please?

Yes but it depends on your actual circumstances... which are?

harz99

soulsaver wrote: »

Yes but it depends on your actual circumstances... which are?

I have Flexplus a/c wife has Flexdirect a/c. That will change early January to I have Flexplus and Flexdirect, and wife Flexdirect a/c's if all goes to plan.

soulsaver

harz99 wrote: »

I have Flexplus a/c wife has Flexdirect a/c. That will change early January to I have Flexplus and Flexdirect, and wife Flexdirect a/c's if all goes to plan.

Officially you could (can?) have a FD with intro bonus(ib) and a joint FD with ib as long as the joint isn't you first named So, by implication, 1st named is not getting the ib on a solo ac as well.

I.e. You can't have 3 ib between 2peeps - argued it hasn't always been the case in the past though.

clivep

soulsaver wrote: »

Officially you could (can?) have a FD with intro bonus(ib) and a joint FD with ib as long as the joint isn't you first named So, by implication, 1st named is not getting the ib on a solo ac as well.

I.e. You can't have 3 ib between 2peeps - argued it hasn't always been the case in the past though.

??? Maybe you're thinking of the conditions for their Regular Savings accounts?
You've always been allowed 3 ib between 2 peeps.

"Opening multiple FlexDirect accounts: Under the terms and conditions of this account customers are only entitled to one promotional credit interest rate of 5% AER. (4.89% gross p.a) fixed. The only permitted exception to receive more than one promotional rate is if the additional account is held in joint names".

We hold 3 a/c between us all getting the 5%.