Can I swap a order from SCS for another product?

horhay0

I purchased an ex demo La-Z-Boy sofa yesterday and paid cash for it. Now we have had time to think, we are not so sure it will look that nice in our place. What are the chances of SCS swapping this sofa for another that is slightly more expensive?

IAmWales

You'd need to ask them. You have no legal right to do so.

horhay0

I'll call them tomorrow. I don't see it being an issue as it's a cash sale rather than credit agreement. And by legal right, how do you mean?

DCFC79

horhay0 wrote: »

I'll call them tomorrow. I don't see it being an issue as it's a cash sale rather than credit agreement. And by legal right, how do you mean?

He means you have no legal right to ask for a swap.

Your essentially relying on good will.

horhay0

Thanks! So there is a possibility it will be possible but maybe not because it was ex-demo (they wanted it out hence the huge price reduction). Anyone have any experience with scs (or other companies) in this situation?

Fluffybunny80

Ex demo is sold as seen usually and no guarantee unless legal rights
I've just brought a display mattress from oak furniture land at half price but no refund or exchanges and only legal rights on warranty
for the price paid I said fair enough so you'll most likely have had a similar agreement when you brought it?
Surely they made you aware of any change of mind?

DCFC79

horhay0 wrote: »

Thanks! So there is a possibility it will be possible but maybe not because it was ex-demo (they wanted it out hence the huge price reduction). Anyone have any experience with scs (or other companies) in this situation?

Just talk to them or go in person, theres not much to it.

If they say no then sell it on ebay to recoup some or all of the money.