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IVA I&E through online banking

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This is my 4th year in my IVA with Creditfix iv one year left, i recieved a text message on friday saying my annual review was due and i could do this with an online portal which connects to my online bank account. In the 4 years iv had this iva creditfix have never requested an annual review and i can't find any where online about anyone using this portal which searches through you account.
Im not sure if i like the idea of giving this portal my account usernames and passwords, has anyone else had to do this??

Comments

  • sourcrates
    sourcrates Posts: 31,520 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Never heard of it no, but all IVA's have an annual review every year.

    Are you saying you've never had a review ?
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • mwarby
    mwarby Posts: 2,049 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    If your not keen on sharing your online banking login (i wouldn't be), it may be worth pointing out your bank terms and conditions forbid you from disclosing your login to a third party. Expect this to be followed by a request for all your bank statements.

    They'll want to see your bank statements to verify
    - certain expenses, such as rent/mortgage, big bills
    - your income
    - the absence of any windfalls

    They are not likely to be counting how much you spend at supermarket etc
  • National_Debtline
    National_Debtline Posts: 7,998 Organisation Representative
    Tenth Anniversary 1,000 Posts Combo Breaker
    Hi there,

    I agree with the other posters. I wouldn't suggest giving your bank log on details to anyone else. Make it clear to creditfix that you are happy to comply with the review (which is very likely to be in your terms and conditions) and will provide them the information they request (such as a SOA, bank statements and potentially pay slips).


    You will have to comply with the review in general, to ensure the IVA is not considered to fail. Please be aware that if your situation has improved they may increase the payments, but the payments are unlikely to decrease if things have gotten worse. Good luck,


    Laura
    @natdebtline
    We work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps
  • adyj73
    adyj73 Posts: 166 Forumite
    Creditfix should NOT be asking ANYONE for their personal online banking login credentials. I think thats quite frankly disgusting and they should be reported for it. The banks won't be happy if they find out
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