Direct debit that wasn't authorised

pmduk

4orr wrote: »

My bank was my first call, the bank told me to contact the credit card company directly.

Banks are very good at passing the buck however the onus for correcting this immediately via the direct debit guarantee is clearly in their court. Call back and ask to escalate the call if necessary.

4orr

Hi No, I haven't. But I have paid allowed my daughter to have credit in my name as she is saving for a deposit for a house. This was one of the reasons that it slipped as I may have assumed it was her credit.

I felt confident that the monies will be returned. Just curious as to how this would happen.

mgdavid

4orr wrote: »

It says on my statement DD and when I cancelled it, it was under the DD payments. I have no idea what a CPA is?.................

did you not bother to look at the link given to you in post #4?

grumbler

agrinnall wrote: »

Because that does indeed sound as if it could be what this is. The only DD that can be taken relating to a credit card is to pay off that card, and while that could be what is happening there are many more circumstances in which a CPA could have been set up.

The OP can clarify by telling us whether the payment from thir bank account is a Direct Debit or just a debit.

Under no circumstances a payment to a CC company can be a CPA.