Paypal and fees

marrbett

Probably a very silly question(Sorry!!!) but if I refunded a buyer a portion of postage costs am I right in thinking that the buyer would have to pay fees on the amount received? This might have a bearing on wether a £1 refund is actually worth giving?!?
Thanks in advance!!

custardy

not if you do it as a refund on the transacrtion
if you just send a £1 as a seperate transaction it will

TKPeters

custardy wrote: »

not if you do it as a refund on the transacrtion
if you just send a £1 as a seperate transaction it will

Just incase the OP doesn't understand the Paypal refund system.

Find the original transaction & at the bottom you'll find this info & click on the Refund Payment link
Refund Information: To refund a payment for any reason, click Refund Payment.
The Refund Payment option is available for 60 days after the payment was sent.


Enter say £1.00 as the refund amount & on the next page you'll see

Amount Refunded by Seller: £0.97 GBP
Fees Refunded by PayPal: £0.03 GBP
Total Refund Amount: £1.00 GBP

It looks funny as Paypal refund you 3 pence of the fee's charged
(Maybe more if your not a Merchant)

marrbett

Thankyou,thankyou,thankyou!! You've both been so kind.
No doubt I'll be back soon with more silly questions!!!!