SanDisk Clip Jam MP3 Player Frozen

I recently bought a SanDisk Clip Jam MP3 Player to use when running. Apart for the sound not being loud I am happy with the MP3 Player. However it has frozen on me in the middle of a song and no matter what button I press nothing happens. I cannot even get it to turn off.


Any suggestions?


Thanks
Val :)

Comments

  • Hi,

    you could try pressing and holding power and menu buttons for 15/20secs.
  • mac.d
    mac.d Posts: 1,382 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 30 March 2017 at 3:03PM
    Basic suggestion is to try and see if it will reset, if not, probably not a lot you can do other than leave it to see if the battery will run down, then try and recharge it again.

    Resetting a Clip Jam
    1. Press and hold the Power/Center Select button for approximately 20 seconds.
    2. Release the Power/Center Select button.
    3. Press the Power/Center Select button again to turn on the player.

    https://kb.sandisk.com/app/answers/detail/a_id/188/~/resetting-a-sandisk-mp3-player

    Edit: too slow at posting :D Glad frugalmacdugal got you sorted.
  • Rockman
    Rockman Posts: 620 Forumite
    Thanks. That did the trick. Much appreciated
    Val :)
  • bat999
    bat999 Posts: 1,948 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Rockman wrote: »
    ... Apart for the sound not being loud...
    Hi
    Make sure that the volume setting is set to "High".
    ---> Settings > System Settings > Volume > High

    If it's still not loud enough you can "restore" and set the region to "Rest of World" because EU settings are low to protect our ears.;)
    Probably you need to make sure you have backed up your music before you restore otherwise it might get deleted!.
    The information is here ---> https://kb.sandisk.com/app/answers/detail/a_id/7890/~/sansa-player-volume-is-too-low
    :cool:
    Never interrupt your enemy when he is making a mistake.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.4K Banking & Borrowing
  • 252.9K Reduce Debt & Boost Income
  • 453.3K Spending & Discounts
  • 243.3K Work, Benefits & Business
  • 597.9K Mortgages, Homes & Bills
  • 176.6K Life & Family
  • 256.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.