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Topcashback USA HELP!!

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o.villaverde
o.villaverde Posts: 8 Forumite
edited 29 March 2017 at 6:36AM in Boost your income
Can anyone help me how can i fix or where i can ask to fix the issue of my account? I already authenticated my account after couple of weeks I can't access the account. I emailed qualityteam in TCB but no one response, when i reset the password this will happened.

"Your password reset attempt has failed, please check your email address is correct."


Thanks
Orlando

Comments

  • Flyonthewall
    Flyonthewall Posts: 4,431 Forumite
    Ninth Anniversary 1,000 Posts
    Try contacting them on social media.
  • Im done but they will tell to email contact@topcashback.com but I already waited for 1 week but no response
  • @asajj Thank you!
  • Browntoa
    Browntoa Posts: 49,607 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    its a USA arm of Topcashback , they don't post on this UK forum


    posting in the UK topcahback thread will not work


    you need a USA based consumer forum , not a UK based one
    Ex forum ambassador

    Long term forum member
  • sarah1972
    sarah1972 Posts: 19,395 Senior Ambassador
    Part of the Furniture 10,000 Posts Homepage Hero Photogenic
    asajj wrote: »

    This is the uk topcashback, OP is on the USA version so no good to them I am afraid.

    https://forums.moneysavingexpert.com/discussion/5625879

    As advised on your other thread, you need to ask on a USA forum.
    I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
  • asajj
    asajj Posts: 5,125 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Rampant Recycler
    I'm aware, I thought their representatives would be able to direct him though. At the end, they are the same company?
    ally.
  • I still did not recieve any reply from them its been 2weeks my payable cashback is hold.
  • sarah1972
    sarah1972 Posts: 19,395 Senior Ambassador
    Part of the Furniture 10,000 Posts Homepage Hero Photogenic
    I still did not recieve any reply from them its been 2weeks my payable cashback is hold.

    As per the advice on your other post, try social media.
    I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
  • Browntoa
    Browntoa Posts: 49,607 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    And closing thread , as it's been pointed out in both threads we cannot help you here
    Ex forum ambassador

    Long term forum member
This discussion has been closed.
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