Should I Include Bank Account Number in Letter

Kodash

Hi Guys,

This may sound like a stupid question, but Google has yielded no decent results. I am writing a letter to HSBC to complain about switching my account. I was told that I did not earn enough to get the HSBC advance account, so I was not eligible for the £150 transfer bonus. After 8 months I have received an email saying that they are upgrading my account. (No Changes to my current circumstances)

I feel like I got mis-sold a little here, and wanted to send them my opinion on the matter. But I dont know if I should include my account details in the letter. I.e. If it got lost in the mail, could someone do something with my details?

Thanks for any advice

Shakin_Steve

Your name, account number and sort code are on every cheque that you write, and we send those in the post.

PeacefulWaters

Shakin_Steve wrote: »

Your name, account number and sort code are on every cheque that you write, and we send those in the post.

We do? Not this decade!

WillPS

They'll likely include those details in all their postal correspondence with you, so it would be sensible to use the same.

Kodash

Well thats put my mind at ease. Thanks guys

teddysmum

PeacefulWaters wrote: »

We do? Not this decade!

Some people still do .There was a newspaper offer for plants, last week, which gave the option of sending in a form with a cheque or buying via the seller's website and paying by card. (Those doing the former would be unaware that the offer was sold out)

Shakin_Steve

PeacefulWaters wrote: »

We do? Not this decade!

A company I do business with regularly sends me a cheque, I'll ring them and tell them that they're sooooooo last decade. In fact, I'll email them, ringing on the phone is probably archaic as well. :rotfl:

bigadaj

Kodash wrote: »

Hi Guys,

This may sound like a stupid question, but Google has yielded no decent results. I am writing a letter to HSBC to complain about switching my account. I was told that I did not earn enough to get the HSBC advance account, so I was not eligible for the £150 transfer bonus. After 8 months I have received an email saying that they are upgrading my account. (No Changes to my current circumstances)

I feel like I got mis-sold a little here, and wanted to send them my opinion on the matter. But I dont know if I should include my account details in the letter. I.e. If it got lost in the mail, could someone do something with my details?

Thanks for any advice

You can always call them, however they haven't really done anything wrong so probably won't get anything.

I opened an advance count last year, but by the time it had opened and more importantly I was aware and had all the info then my transfer for the switching bonus would have been out of time.

When I did ring them they acknowledged this and paid the switching bonus as compensation, including the additional £50.

They are incredibly slow but were reasonable in my case, well having got the cash I'd say that, wouldn't I.

lovinituk

PeacefulWaters wrote: »

We do? Not this decade!

I had to send a cheque to my accountant last week made out to Companies House to close an old limited company. That was the only payment method acceptable according to my accountant.

alanq

Some savings accounts require initial payment by personal cheque as part of identity checking.

Shakin_Steve

Deleted due to stupidity.