We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Online Store - Return not received

myfairlady · 2017-03-28 09:27:40

Good morning all, I'm looking for some advice if possible please. I bought a dress from an online store which upon receipt was too small (eek!). I sent it back using first class signed for and expected to receive a refund. The refund was not received and after numerous emails to the 'contact us' on the website I received a…

Comments

bris Posts: 10,548 Forumite

28 March 2017 at 4:57PM

cono1717 wrote: »

First things first I'd send them a letter before action, there are some templates at the top of this forum. Not entirely sure if you can get your bank involved when dealing with returns but someone should be able to clarify that.

Did you even read the op? Who are they going to sue?

0