MSE News: Robin Hood Energy hits customers with 17% hike in standard dual fuel prices

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MSE_AndrewMSE_Andrew MSE Staff
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Not-for-profit supplier Robin Hood Energy has announced it is hiking prices next month...
Read the full story:
Robin Hood to hike dual fuel prices by 17% next month'
[URL=" http://www.moneysavingexpert.com/news/energy/2017/03/robin-hood-energy-hits-customers-with-17-hike-in-standard-dual-fuel-prices "]OfficialStamp.gif[/URL]
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  • edited 27 March 2017 at 3:12PM
    robin58robin58 Forumite
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    edited 27 March 2017 at 3:12PM
    Well as always your 'news' story does not contain the full facts.

    I'm with Ebico for gas. I have received a letter from Ebico saying that I will be with Robin Hood..

    But I then receive a letter from SSE saying that Ebico can't transfer me without my personal permission. So according to SSE I'm still with them.

    So instead of copying and pasting the press release do some REAL news research on the subject.
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  • Another example of why switching alone is not a long term solution. The smaller suppliers are always likely to be exposed to more volatility than the Big 6.
  • I don't get it...I signed up to Robin Hood on the 1st March only to receive an email on the 20th March telling me my KW Per Hour rate was increasing from 11.29p per KWH to 15.5p per KWH...that's a jump of a whopping 36.4%....significantly more than the 17% being publicly quoted...how is this possible?
  • AbbieCadabraAbbieCadabra Forumite
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    if you look on their facebook page, there's quite a few people posted that their increase will be significantly more than the advertised 17%, some up to 69% i think!. ours was going to be 25%, electric only, we only switched to RH 22.03.17 but i've already requested another switch. So Energy are best for us now, fixed for a year with £5 early terminatation fee. IRESA were the cheapest but their terrible reviews put me off them & So were only £40 more per year.

    i doubt RH will have any customers actually left after this price increase...
  • The 17% is for Dual Fuel customers , on the Evergreen Electric & Gas tariffs. If only your electricity tariff is "Evergreen" then the % will be different.
  • sheff6107sheff6107 Forumite
    451 Posts
    I've only been with them for 3 months! Time to switch again.
  • footyguyfootyguy Forumite
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    sheff6107 wrote: »
    I've only been with them for 3 months! Time to switch again.

    Presumably that was a risk you were fully aware of when you accepted a variable tariff 3 months ago.

    MSE Martin was warning in early December (if not before) to lock in, expecting price rises this spring
    http://www.moneysavingexpert.com/tips/07-12-2016/
    He had a limited offer that lasted 2 winters back then

    Unfortunately, many of the good fixes that were available back then have since vanished, producing a double whammy for you now.
  • footyguyfootyguy Forumite
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    I don't get it...I signed up to Robin Hood on the 1st March only to receive an email on the 20th March telling me my KW Per Hour rate was increasing from 11.29p per KWH to 15.5p per KWH...that's a jump of a whopping 36.4%....significantly more than the 17% being publicly quoted...how is this possible?

    The 17% stated in the article clearly says it is an average, and relates to a dual fuel customer (one who takes both gas and electricity)

    You cannot compare one part of one tariff applicable to you to the average increase quoted for the total cost of a typical dual fuel customer.

    That is how! :)
  • I am with Robin Hood Energy for electricity only and I have recently been informed of the increases next month. I am on a variable tariff with them at the moment.
    They tell me that if I go on to their Ebico Zero Fixed Tariff I will be better off by £46 over the year compared to staying on their variable tariff. I pay £29.39 per month at the moment and will pay £31 per month on the new Ebico Zero fixed tariff instead of paying £35 per month if I stay on the variable tariff.
    I have rang them twice to confirm that I will be put on that tariff before my next payment is taken in April so I will paying £31 and not £35 per month. I was told that I would be the case but I need to get a ring back from Robin Hood to confirm that etc. So far I have not received call therefore I am still concerned that I might not be put on my new tariff in time to avoid the increases in the variable tariff!!
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