Return Electronic Item to Shop or Manufacturer?

pennypincher3562

Hi

I bought quite an expensive drone from a High Street store about 7 days ago. It's amazing technology, however mine is definitely not working right.

I am confused as to whether I should return it to the store, or the manufacturer?

Ideally, I'd like to try and get a replacement asap.

Thanks in advance for any suggestions.

Blueblood

Return to the Shop

DCFC79

Take it to the shop and explain whats wrong.

What makes you think it isn't right ?

pennypincher3562

DCFC79 wrote: »

Take it to the shop and explain whats wrong.

What makes you think it isn't right ?

The remote control signal is cutting out repeatedly at an altitude of only 60 to 100 feet. Something that it simply should not be doing.

interstellaflyer

pennypincher3562 wrote: »

The remote control signal is cutting out repeatedly at an altitude of only 60 to 100 feet. Something that it simply should not be doing.

I hope you have read and are abiding by the laws regarding the operation of these things, plus, I hope you have insurance. Please read up on them and use it legally and responsibly, irresponsible drone flyers are giving us fully legal, fully insured RC flyers a bad name.

A basic insight here:

https://bmfa.org/Info/Know-the-Law