Border Force Customs Charges
Options
Captain_Fishy
Posts: 20 Forumite
I recently had a parcel intercepted by the Border Force Customs and a charge levied at £18.28 (10.28 Customs + 8.00 Post Office Handling Fee)
The parcel was a set of keys, my own property send from the USA.
I challenged the Border Force Customs and have received a refund for the £10.28 but not the Post Office £8 which is fixed.
Has anyone any experience of trying to reclaim the Post Office fee on a parcel which was incorrectly charged in the first instance.
The parcel was a set of keys, my own property send from the USA.
I challenged the Border Force Customs and have received a refund for the £10.28 but not the Post Office £8 which is fixed.
Has anyone any experience of trying to reclaim the Post Office fee on a parcel which was incorrectly charged in the first instance.
0
Comments
-
I have successfully reclaimed the £8 administration fee from Royal Mail (it's not the Post Office) using P58 form downloadable from their website. If you submit it with copies of your BF refund and a full explanation they will refund.0
-
somewhere on the site? Have a memory of that one dragging on for ages...I am a cow so cannot speak Bullshine but I do recognise its smell when I come upon it.0
-
Here it is:-
http://forums.moneysavingexpert.com/showthread.php?t=592233
LOADS of comments there on this charge...I am a cow so cannot speak Bullshine but I do recognise its smell when I come upon it.0 -
theonlywayisup wrote: »I have successfully reclaimed the £8 administration fee from Royal Mail (it's not the Post Office) using P58 form downloadable from their website. If you submit it with copies of your BF refund and a full explanation they will refund.
Many thanks for the reply and providing the guidance on the form P58 I presume you mean this one .....
http://www.royalmail.com/business/sites/default/files/Royal-Mail-inland-claims-form-P58.pdf
.....having had a shufty at it it does not quite seem relevant to my situation? Could you explain further? Thanks in advance0 -
Why not do your own clearance and avoid the charges altogether?0
-
Captain_Fishy wrote: »Many thanks for the reply and providing the guidance on the form P58 I presume you mean this one .....
http://www.royalmail.com/business/sites/default/files/Royal-Mail-inland-claims-form-P58.pdf
.....having had a shufty at it it does not quite seem relevant to my situation? Could you explain further? Thanks in advance
Most of it isn't relevant, fill in what you can and in the details section put the facts of the case in. Add your relevant paperwork, photocopy everything and post it off to them with a covering letter.
Unfortunately I've tried the letter only approach and they won't entertain it without the form. Computer says no type of thing.0 -
But if it was the OP's already property then the value should have been zero. So why does the op post the value was £10.28?0
This discussion has been closed.
Categories
- All Categories
- 343.2K Banking & Borrowing
- 250.1K Reduce Debt & Boost Income
- 449.7K Spending & Discounts
- 235.3K Work, Benefits & Business
- 608K Mortgages, Homes & Bills
- 173.1K Life & Family
- 247.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 15.9K Discuss & Feedback
- 15.1K Coronavirus Support Boards