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Builders have changed their mind after accepting an offer

2»

Comments

  • G_M
    G_M Posts: 51,977 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Niv wrote: »
    Don't be daft
    Humour's never daft!
  • davidmcn
    davidmcn Posts: 23,596 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    steampowered wrote: »
    I think people's responses assume you are in England or Wales.

    The legal situation might be different if you are in Scotland.
    See post #5.
  • Marvel1
    Marvel1 Posts: 7,461 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    stator wrote: »
    Write a letter of complaint to head office.
    That's pretty bad customer service but legally there's nothing you can do.


    To achieve what though? Waste your own time.
  • ceminem
    ceminem Posts: 133 Forumite
    Without even a secured reservation confirming the price agreed you don't have a leg to stand on I'm afraid.
  • BJV
    BJV Posts: 2,535 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Op I am so sorry. But there is nothing you can do. But the good news is that you have everything ready so that the next time you see a house you can move quickly.

    Don't forget just as you can pull out at anytime before exchange so can they. I know that this is heart breaking but it happens.
    Happiness, Health and Wealth in that order please!:A
  • saajan_12
    saajan_12 Posts: 5,326 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 24 March 2017 at 2:21PM
    That's the purpose of the reservation fee.. to secure the price and your position as the buyer. You wanted the flexibility of not losing out if you couldn't get a mortgage / Help to Buy, but you expect the builders to be locked into a particular price and buyer..

    You haven't reserved that price until you've paid the reservation fee!
  • stator
    stator Posts: 7,441 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    cjdavies wrote: »
    To achieve what though? Waste your own time.
    If their customer service is like Morrisons you'll get a £5 voucher every time you write to them.
    Changing the world, one sarcastic comment at a time.
This discussion has been closed.
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