The curious case of renewing with Hastings Direct

DoaM

mechamanz wrote: »

my insurance will expire on 31/04/2018,

Is 2018 a special year where April has an extra day?

eschaton

mechamanz wrote: »

Sorry for reviving an old thread, but i am in a similar position where my insurance will expire on 31/04/2018

I hope not

SouthLondonUser

I have given up trying to make sense of insurance prices. I have just come to terms with the fact that their black-box algorithms may sort of make sense at aggregate levels, but can and do spit out completely nonsensical results on an individual basis.

Last year my insurer quoted £400 to renew my bike insurance. From their website I obtained a quote of £280, so I bought that because it was the cheapest I managed to find. This year they sent me a renewal letter quoting £180 for renewal (and incorrectly reporting that last year’s price was £330 instead of £280, ie trying to make me believe they were saving me more money than they actually were). I went on their website… and this time the website quoted £600! £180 was the cheapest price I could find so I accepted that. Nonsensical. Totally nonsensical. I can understand the “lazy tax” whereby an automated renewal is more expensive, but I would have never imagined an automated renewal to be more than 2x cheaper than the price quoted by the same insurer.

Nickk1993

Same thing happened to me last year, but not on renewal.

I called hastings and went ahead with a quote for a new car I'd bought, the women on the phone told me unfortunately hastings were unable to quote me at all.

She gave no reason, basically just stuttered and couldn't explain.

I went onto gocompare.com and found hastings, I chose their premier package, added a few extras on and paid.

I recieved all documentation and am renewing with them on the 12th of June (my insurance has gone up by nearly £200 by the way :mad:) so I hope what's happened to you doesn't happen to me!!