A massive double thank you!

Voyde

Hello MSE,

Recently I used your MSE's template letter to complain to Ulster bank and to request a refund on my missold packaged current account opened in 2004 til now. I complained as you advised, on the basis I was not informed by the member of staff there was an alternative free account.

It was a Ufirst current account, later automatically upgraded to a Ufirst Gold current account. The packaged account has a monthly fee of £9 including a £250 arranged overdraft which I used at times in the past. Travel insurance I had at hand but didnt use. Mobile phone insurance claimed twice and recieved once and cash back on events tickets I received maybe five times.

I used your template to construct the letter which I sent to them. I received a letter from my bank within the 6 weeks and received a refund to my account within 8 weeks. The refund was not what I was expecting, but a lot more £1760.58 in total. If it hadn't of been for the advice of Martins Money Saving Expert and my wife who is a researcher by trade urging me, I wouldn't be this fortunate! Thank you.

Also better late than never. Four years ago again urged by my wife to be, I used MSE's template letter and my historical paperwork to claim back missold PPI on a loan cummulating of seven years from same bank and got over £2200 back. I used that refund to part pay off the rest of the loan.

So a big double thank you for all of your advice and helping me save me money. Keep up the great work.

Yours faithfully,

Dave, Belfast N.I.

veryintrigued

1760 pounds back for a packaged account where it appears you used almost all elements.

The world really has gone mad.

EarthBoy

veryintrigued wrote: »

1760 pounds back for a packaged account where it appears you used almost all elements.

The world really has gone mad.

That's presuming the OP is telling the truth rather than a pack of lies. It's just a spam post.