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Refund could have been paid into wrong Bank Account
Comments
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seven-day-weekend wrote: »Mainly because it has not appeared in his account, and we were in the shop at the time the vendor was doing it online, so if it has not appeared, where is it? (date 9th March).
Puzzled by this - if this was a face-to-face transaction in a bricks and mortar shop, presumably paid by debit card, why would the retailer not simply process a refund straight to the card by Chip & PIN, giving a confirmed refund receipt to the customer?seven-day-weekend wrote: »He did it via a bank transfer.
If all else fails you may ultimately be able to process it as a chargeback if paid by debit card in the first place (and without any evidence of the transaction being refunded), assuming the goods were faulty in some way.0 -
Puzzled by this - if this was a face-to-face transaction in a bricks and mortar shop, presumably paid by debit card, why would the retailer not simply process a refund straight to the card by Chip & PIN, giving a confirmed refund receipt to the customer?
If all else fails you may ultimately be able to process it as a chargeback if paid by debit card in the first place (and without any evidence of the transaction being refunded), assuming the goods were faulty in some way.
Basically because he is not much of a businessman and didn't know how to do a refund other than by using his installed software. Apart from the deposit, my husband had it on interest-free credit.
There was nothing wrong with the goods. It was a guitar that the seller said we could exchange within a certain time, this we did and the replacement was cheaper than the original.(AKA HRH_MUngo)
Member #10 of £2 savers club
Imagine someone holding forth on biology whose only knowledge of the subject is the Book of British Birds, and you have a rough idea of what it feels like to read Richard Dawkins on theology: Terry Eagleton0 -
So where did the seller get the wrong bank account details from?0
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