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Solar pv supplier goes bust!
jim2
Posts: 21 Forumite
Hi everyone,
I bought my solar panels in may 2015 from a company called Hot House Energy. The business went into administration last year. I have a monitoring gizmo that basically isn't getting monitored by anyone as Hot House were doing that. I recently received a call by a company (their name escapes me atm)who offered to monitor my system for a £100 initial fee and £20 annually. They said they were given my details from Enphase (the company who supplied my micro inverters). I've tried to contact Enphase direct but they're not very helpful!
The price isn't the issue, it's the principle that because a company goes bust I have to pick up the tab.Does anyone have an address of an ombudsman type of body related to solar pv installations?
Thanks,
Jim.
I bought my solar panels in may 2015 from a company called Hot House Energy. The business went into administration last year. I have a monitoring gizmo that basically isn't getting monitored by anyone as Hot House were doing that. I recently received a call by a company (their name escapes me atm)who offered to monitor my system for a £100 initial fee and £20 annually. They said they were given my details from Enphase (the company who supplied my micro inverters). I've tried to contact Enphase direct but they're not very helpful!
The price isn't the issue, it's the principle that because a company goes bust I have to pick up the tab.Does anyone have an address of an ombudsman type of body related to solar pv installations?
Thanks,
Jim.
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Comments
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Why not monitor them yourself? I don't pay anyone to look at my readingsRemember the saying: if it looks too good to be true it almost certainly is.0
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I dont understand...what needs monitoring? We just submit a meter reading every quarterMortgage Free 22/03/17
MissWillow is my OH!0 -
Lots of Jims in this thread!16 Panel (250W JASolar) 4kWp, facing 170 degrees, 40 degree slope, Solis Inverter. Installed 29/9/2015 - £4700 (Norfolk Solar Together Scheme); 9.6kWh US2000C Pylontech batteries + Solis Inverter installed 12/4/2022 Year target (PVGIS-CMSAF) = 3880kWh - Installer estimate 3452 kWh:Average over 6 years = 4400 :j0
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I dont understand...what needs monitoring? We just submit a meter reading every quarter
You can also monitor instantaneous generation and generation over time if you get it monitored.16 Panel (250W JASolar) 4kWp, facing 170 degrees, 40 degree slope, Solis Inverter. Installed 29/9/2015 - £4700 (Norfolk Solar Together Scheme); 9.6kWh US2000C Pylontech batteries + Solis Inverter installed 12/4/2022 Year target (PVGIS-CMSAF) = 3880kWh - Installer estimate 3452 kWh:Average over 6 years = 4400 :j0 -
There's a considerable gain in earnings to be made if you are always aware of how much you are both using & generating and can take steps to ensure that you are always using as much as possible of the generation and buying as little as possible from the grid.. Things like cooking lunch on a sunny day rather than waiting till it's dark then cooking dinner will increase profitability of a PV system for you and reduce demand on the grid at peak times.
Very unlikely that any third party would be able to accomplish that sort of thing. You need monitoring equipment on site (and the ability to read it). That needn't cost very much to install and nothing at all to use it.NE Derbyshire.4kWp S Facing 17.5deg slope (dormer roof).24kWh of Pylontech batteries with Lux controller BEV : Hyundai Ioniq50 -
I have enphase panels and I have access to a web app so I can see exactly what I'm generating, updated every 15 minutes - do you not have this?I’m a Senior Forum Ambassador and I support the Forum Team on the Competition Time, Site Feedback and Marriage, Relationships and Families boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com All views are my own and not the official line of Money Saving Expert.
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https://forums.moneysavingexpert.com/discussion/6576551/some-websites-and-helplines-if-youre-struggling-this-christmas0
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