Uneven floor tiling job - not yet paid

Annie1960

missile wrote: »

You will have to give the bodger an opportunity to repair or pay him for his work.

Correct. The Consumer Rights Act is clear that you have to give him an opportunity for 'repeat performance' to fix the tiles.

breaking_free

Fair enough, I'll give him a chance to fix it. In fact I did get another tiler round this afternoon and he said the same thing - allow the first guy the opportunity to rectify and if he can't/won't this other chap will do it for me.

I am in a strong position as I'm paying this company to install the whole kitchen plus electrics - that's a few ££ of work and I won't pay the full bill until this is sorted. Still, I'm baffled how a 'professional' can do such a shoddy job and think it is acceptable. The kitchen fitter and sparky are great, it's just the boss that's a bodger!

missile

Don't pay ANY money, until you reach agreement re the bodged tiles.

You may think you are in a strong position, but what will you do if he downs tools and walks off the job?

mpet

Even if your levelling was not up to a professional standard, I would expect a good tiler to spot this and advise that it needed correcting before tiles were laid. In my opinion it would not be an acceptable excuse to say the tiles are uneven because the floor isn't level. I would be furious if I had employed a 'professional' and got such a bodge job - as others have said this guy is no tiler.

Marktheshark

How big are the tiles ?

breaking_free

Marktheshark they're 30 by 30 cm.

Missile, if he walks off the job I'll get the tiler I consulted afterwards to fix it up and take this off the final bill.

And while we're on the subject (and I just KNOW you're all going to think "fool"!) I haven't been given a price for the total job yet. I used this company before to knock through a wall, which is why I was confident about using them again.

I repeatedly asked for a quote in the months before they started (been asking since January) and now we're a week in: I still haven't been given a price except a verbal "around £2000" (for the kitchen fitting only). How I'm going to approach this is to insist the boss gives me a full quote ASAP and only then tell him I want him to refit those tiles. This is to cover my !!! in case he decides to mentally add on an extra few £ to take up and replace the tiles. If I don't know what the end price is I won't know if he's added anything on...

Grrr! So cheesed off that he hasn't given me a quote when I've been asking since January. How would you handle this?

Auntie-Dolly

I wouldn't have started the work, but that isn't going to help you now.

boliston

I wondering if it might be an idea to confirm the pricing before querying the tile problems as otherwise he might inflate the price out of spite.

FreeBear

Pay the fitter & electrician separately and then tell the 'bodger' to sling his hook ?

Would be interesting to see what the kitchen fitter has to say about the tiling work - If he returns, ask him and get the response recorded.

breaking_free

boliston wrote: »

I wondering if it might be an idea to confirm the pricing before querying the tile problems as otherwise he might inflate the price out of spite.

That's exactly my worry. I've emailed him yet again today asking for a full breakdown. Ah well, just have to wait and see what happens,