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Unable to install Adobe Flash Player - Solved

Options
Trying to install Adobe Flash Player, installation process halts at 50% with this message:

Please close the following programmes then click continue

mdhpsun

internet explorer

I don't have any programmes open, I've rebooted and still getting the same message

I have: HP G61 notebook, Windows 7 home premium, IE11, AVG ultimate

Any advice / suggestions please?

Comments

  • AndyPix
    AndyPix Posts: 4,847 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    edited 17 March 2017 at 4:22PM
    Open task manager (right click on toolbar or press ctrl+alt+del)
    and close the offending processes


    The mdhsun is related to easybits software, and i would be slightly concerned as to why there was an internet process open if you havent opened one.
    Perhaps scan for malware ...


    https://www.malwarebytes.com/mwb-download/thankyou/
  • Beverley_Hillbillies
    Beverley_Hillbillies Posts: 184 Forumite
    Tenth Anniversary 100 Posts Name Dropper Combo Breaker
    edited 17 March 2017 at 6:29PM
    Andy, cheers, I've scanned with malwarebyres, no threats found, I've removed mdhpsun from task manager > processes
This discussion has been closed.
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