How to wipe personal info from a phone before selling it

Bath_cube · 15 March 2017 at 4:36PM

I'm looking for advice on how to wipe my personal info and browsing and password history from a galaxy 5. I'm getting the newer model as my phone company told me I can upgrade with no more cost than I'm paying on contract now. Vodafone let you have an upgrade when the two years are up apparently which is good. I'm going to give my old phone to a friend who lost their I phone but wasn't covered for loss and can't have a replacement from their phone provider until November unless they pay over four hundred. What do I have to do to clear my phone of personal info before I hand it over?.

pappa_golf · 15 March 2017 at 4:40PM

remove memory card if fitted , do a full factory reset and make new user sign in with there google account NOT YOU or YOURS , if you sign back in with yours it will refresh a lot of info and settings

Madbags · 15 March 2017 at 4:46PM

I know you're selling to a friend and not to some website who sends it on to a random country but if you have access to a PC/Laptop a lot of these websites will have "Data Delete" tools.

https://www.mazumamobile.com/mobile-data-delete-tool/

The above is an example.

pappa_golf · 15 March 2017 at 5:22PM

Madbags wrote: »

I know you're selling to a friend and not to some website who sends it on to a random country but if you have access to a PC/Laptop a lot of these websites will have "Data Delete" tools.

https://www.mazumamobile.com/mobile-data-delete-tool/

The above is an example.

tools?

instructions by email

Samsung Galaxy S5 G900F

Factory Data Reset (Resets handset and erases all data)

Switch handset on
From main home screen, tap Apps icon
Tap Settings
Tap Backup and reset
Tap Factory data reset
Tap Reset device*
Tap Erase everything
Device will switch off and restart. This may take a few minutes.

harrys_dad · 16 March 2017 at 9:40AM

Why not keep your phone and move to a SIM only deal? Your current deal over two years included a huge amount to buy the phone. Yes you can "get a new phone for no more than you are paying now" but all you are actually doing is buying a new phone having spent two years buying the old one. "Free upgrade" is just a con to persuade you to buy a new phone every two years.