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N&P Current Account Switch (Incentive)

Hi,

I have read all the threads on here regarding the closure of Norwich and Peterborough current accounts and wondered if anyone successfully switched to another bank and received a welcome bonus?

I was considering a switch to the Coop bank as they are offering £110 incentive. I just phoned them and two people said it didn't matter that N&P are not signed up to the switching service, as it's their (the Coop) switching service I will be using and therefore I still qualify for the bonus.

This can't be right can it? I thought from the other threads I've been reading that both banks had to be part of the scheme?

I would really appreciate any advice/clarification on this.

Thanks in advance.

Comments

  • WillPS
    WillPS Posts: 5,504 Forumite
    Part of the Furniture 1,000 Posts Newshound! Name Dropper
    The Current Account Switching Service relies on both the losing and gaining financial institution offering the Current Account Switch Guarantee. N&P do not, so Co-op Bank will not be able to switch your account using the CASS.

    Without CASS, they can arrange a 'partial switch', which comes with no guarantee, takes longer and does not shut your old account. Under most circumstances, you don't get a bonus if you want to do a Partial Switch, however HSBC and their subsidiary M&S Bank have said they will give you the bonus if you do a Partial Switch from an N&P account.

    The Co-op have not offered the same - however if you can get some kind of record that you have been promised the switching bonus (and are willing to follow it up when it inevitably doesn't materialise) I would expect you to get it.
  • alanq
    alanq Posts: 4,216 Forumite
    1,000 Posts Combo Breaker
    edited 14 March 2017 at 7:26PM
    As of last month only HSBC and its M&S Bank brand were offering N&P customers switching incentives.

    http://www.moneysavingexpert.com/news/banking/2017/02/banks-will-offer-switching-bonuses-to-norwich-peterborough-customers-facing-account-closures

    I haven't seen any announcements of other banks following suit.
  • pejayuk
    pejayuk Posts: 20 Forumite
    Many thanks, just the info I needed. I didn't think it sounded right what the Coop lady told me on the phone. Even though she double checked with a colleague.

    As the link saying HSBC and M&S are offering an incentive, also says TSB and Coop are considering it, I think I'll wait a few weeks and see what happens.
  • System
    System Posts: 178,428 Community Admin
    10,000 Posts Photogenic Name Dropper
    It's obviously at their discretion if they choose not to enforce the requirement to use the CASS.

    I would ask for confirmation so that if doesn't happen automatically then they have to honour it.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • eskbanker
    eskbanker Posts: 40,737 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    pejayuk wrote: »
    As the link saying HSBC and M&S are offering an incentive, also says TSB and Coop are considering it, I think I'll wait a few weeks and see what happens.
    ....or alternatively switch your N&P account now to HSBC or M&S for one of their incentives and switch again to Coop later (or with a sacrificial account sooner if you want to be sure of getting the Coop deal)?
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