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Help please

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Hi we want rent flat from Martin and Co agency..we agreed to pay non refundable credit cheak ...but just after one day now they ask for £600 " holding fee" which saying on small print below thier agreamnet its not refandable as well if we fail credit cheak... they never told us about this only after we paid 140...now asking more 600....so what should we do now? Anyone rented from martin and Co? We feel this is rip of to ask for holding fee of £600 and not refandable.

Comments

  • The_Logans
    The_Logans Posts: 247 Forumite
    zak2012 wrote: »
    Hi we want rent flat from Martin and Co agency..we agreed to pay non refundable credit cheak ...but just after one day now they ask for £600 " holding fee" which saying on small print below thier agreamnet its not refandable as well if we fail credit cheak... they never told us about this only after we paid 140...now asking more 600....so what should we do now? Anyone rented from martin and Co? We feel this is rip of to ask for holding fee of £600 and not refandable.

    Was the small print on something you signed when you started the application?
  • zak2012
    zak2012 Posts: 326 Forumite
    The_Logans wrote: »
    Was the small print on something you signed when you started the application?

    We just saw small print ...
  • G_M
    G_M Posts: 51,977 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    I see that Martin & Co are signed up to the Property Ombudsman Scheme. (POS).

    The Code of Practice says that all tenant fees must be disclosed in advertising (S7c).
  • MyOnlyPost
    MyOnlyPost Posts: 1,562 Forumite
    Asking for a holding fee is quite usual, especially where housing is in short supply. Asking for a non refundable holding fee before completing checks is in my mind unethical. Once you have ben approved offer to pay the holding fee then, but not before.

    Technically the holding fee is to compensate the landlord if you pull out of the agreement, so if you fail credit checks it is the landlord who will pull out and not you, so they shouldn't keep the holding fee. However I wouldn't trust an EA as far as I can throw them when it comes to things like this so at the very least you want an agreement that if the landlord pulls out you get the £600 back
    It may sometimes seem like I can't spell, I can, I just can't type
  • zak2012
    zak2012 Posts: 326 Forumite
    If we refuse to pay £600 holding fee can we ask them to get our £140 back? Because we not been told about this 600 earlier..so now we want to pull out
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