Advice needed about Capital One

PinkGal_2

I am hoping that someone here could give me an advice.

Capital One keeps sending me a credit card application form from time to time. How can I stop it from coming? I hear you say, "Why don't you call them?" or "Have you written to them?"
The answer is, "Yes I have" but it hasn't worked so far.

The thing is I will be moving soon and I don't want them to keep on send me these forms to my old address because it could lead to a potential ID fraud occuring after I've moved out.

What could I do?

PinkGal

ontheup_3

If you find a way let me know lol , I have them from just about every CCC and it gets right on my BEEEEEP lol

YorkshireBoy

1. Write to their complaints department: http://www.capitalone.co.uk/web/raid/templates/gen_temp_10_001.jsp?page_id=1020&context_id=2&pageId=1020#1502. 2. Register with the Mailing Preference Service (MPS).3. Get your name removed from the Electoral Roll 'edited register'

cm233lh

Agree register with MPS - you can do it on line at http://www.mpsonline.org.uk/mpsr/ and it does work for most junk, but not 100%. (Also register with TPS to stop those annoying cold callers ringing you in the evening just when you're trying to put the children to bed - http://www.tpsonline.org.uk/tps/ )
Disagree with removing yourself from electoral register. This will make it difficult to get approved for credit.

YorkshireBoy

cm233lh wrote: »

Disagree with removing yourself from electoral register.

I didn't say that! :rolleyes:

I said remove yourself from the 'edited register'...

The edited register will be available for general sale and can be used for any purpose. You can choose not to be on it. It will be kept separate from the full register and updated every month. The edited register can be bought by any person, company or organisation and could be used for different purposes such as checking your identity and commercial activities such as marketing.

http://www.electoralcommission.org.uk/your-vote/access.cfm

Clariman

cm233lh wrote: »

Disagree with removing yourself from electoral register. This will make it difficult to get approved for credit.

No, you are wrong about that. Read what Yorkshireboy said more carefully. He talked about getting removed from the edited register, not the full one.

There are 2 versions of the electoral roll. One is the statutory one that you need to be on in order to vote. Credit Reference Agencies, the police etc having access to this version of the electoral roll (AKA register) and the poster should ensure they remain on this one.

The other version is known as the "edited" version and you can opt out of this one. Many people don't realise this, but the edited version gets sold to anyone who wants to buy it, so it gets bought by direct mail companies and used for marketing mailshots etc. You could go out and buy a copy and get details of everyone who lives in your neighbours houses and they could do the same and find out about who lives in your house? By default, when you complete the electoral register form every year, you will also be added to the edited register. You have to explicitly tick a box that says you don't want to be on it.

So, YB was absolutely correct to say that opting out of the edited version will reduce the number of mailshots received. Of course, companies will already have bought older versions of it, so that is not enough. Signing up to the Mailing Preference Service should stem the tide.

Clariman

cm233lh

YorkshireBoy wrote: »

I didn't say that! :rolleyes:

I said remove yourself from the 'edited register'...

Ah, sorry, please excuse my ignorance. Thanks for clarifying that.

(as an aside, it talks about using the edited register to check your ID. Do you know what kinds of companies would use it for that, and therefore what you might be sacrificing if you weren't on it.)

PinkGal_2

MPS says:

Remember the MPS will not stop mailings from authorities you have contacted directly or have been a customer of in the past. You will have to contact these organisations directly to stop these mailings.

I thought I was registered with them but entered my details again anyway.
As above, because I've contacted Capital One before that allows them to contact me

I'll have to write to the complaints department. Thanks for the link YorkshireBoy. The detailed explanation, about the edited electoral roll, provided by Chairman was very educational.

robnye

tear the form up (try and keep the address part complete - see later) , and send it back in their own envelope with a note stating to remove your address from their mailling list