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Existing energy supplier credit check?

Hi, we're in the process of looking for a new house and our current electricity tariff is due to expire later this month. We have our decision in principle from around a month ago, but are yet to find anything suitable or have any offers on our current place. We aren't doing anything that could possible affect the mortgage (I assume the lender will do a credit check again when we actually arrange the mortgage?).

We did our research and found a good energy deal, but then saw that we would need a credit check, so we backed out. Our current supplier is Eon and they have another fixed tariff we could switch to, which would save money vs their variable rate, although is more expensive than the other supplier we had chosen. My question is will Eon carry out a credit check on us again as we are signing up to a new tariff (which is more expensive than when we joined them last year), even though we are existing customers? If so, would they still do the check if we just left it and went onto their variable rate? Alternatively are there suppliers who absolutely do not carry out these checks?

Thanks
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Comments

  • Chappaz
    Chappaz Posts: 138 Forumite
    Fifth Anniversary 100 Posts Combo Breaker
    Call up and ask.
  • alreeve27
    alreeve27 Posts: 67 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    I tried that first but closed until Monday, so thought I'd ask here
  • Ben8282
    Ben8282 Posts: 4,821 Forumite
    1,000 Posts Combo Breaker Newshound!
    If you will be moving house soon why bother? Just carry on as you are for the moment with e-on and wait until you move into your new home to change supplier.
  • GingerBob_3
    GingerBob_3 Posts: 3,659 Forumite
    And then go to EDF. They don't smack you with a credit check at all.
  • alreeve27
    alreeve27 Posts: 67 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    Thanks that's good to know about EDF. Re moving house, our tariff ends next week, and we have no offers on our property yet, nor have we seen found anything ourselves. It could be many months until anything happens, hence why I wanted to lock in a new tariff
  • @Gbob. How do you know EDF don't use CRAs? I checked their T&C and it says they can? It may be that small print is just there in case a customer turns bad so I'd like to know what they do in practice.
  • GingerBob_3
    GingerBob_3 Posts: 3,659 Forumite
    @Gbob. How do you know EDF don't use CRAs? I checked their T&C and it says they can? It may be that small print is just there in case a customer turns bad so I'd like to know what they do in practice.


    Yes, I have seen that in the T&Cs. It's always been in. I guess it's there to cover all eventualities. When I first signed up with EDF a few years ago I explicitly asked them about credit checking and they said they didn't do it. Also, the T&Cs appear to be a version of an industry standard, but crucially for the EDF T&Cs no mention is made of which CRAs they use. One might assume from this, therefore, that although they reserve the right to interact with the CRAs, they don't actually do so.
  • MHOWARD_2
    MHOWARD_2 Posts: 58 Forumite
    @Gbob. How do you know EDF don't use CRAs? I checked their T&C and it says they can? It may be that small print is just there in case a customer turns bad so I'd like to know what they do in practice.

    EDF do not credit check or report to CRA's my friend works for them and told me. Even if they take court action to install prepayment meters they still do not report to CRA's.
  • GingerBob_3
    GingerBob_3 Posts: 3,659 Forumite
    MHOWARD wrote: »
    EDF do not credit check or report to CRA's my friend works for them and told me. Even if they take court action to install prepayment meters they still do not report to CRA's.


    Thanks for confirming this. On this basis alone they should be everyone's supplier of choice.
  • Former_E.ON_Company_Representative:_Malc
    Former_E.ON_Company_Representative:_Malc Posts: 6,558 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper
    alreeve27 wrote: »
    Hi, we're in the process of looking for a new house and our current electricity tariff is due to expire later this month. We have our decision in principle from around a month ago, but are yet to find anything suitable or have any offers on our current place. We aren't doing anything that could possible affect the mortgage (I assume the lender will do a credit check again when we actually arrange the mortgage?).

    We did our research and found a good energy deal, but then saw that we would need a credit check, so we backed out. Our current supplier is Eon and they have another fixed tariff we could switch to, which would save money vs their variable rate, although is more expensive than the other supplier we had chosen. My question is will Eon carry out a credit check on us again as we are signing up to a new tariff (which is more expensive than when we joined them last year), even though we are existing customers? If so, would they still do the check if we just left it and went onto their variable rate? Alternatively are there suppliers who absolutely do not carry out these checks?

    Thanks

    Hello alreeve27 and to confirm, we carry out a credit check when customers look to move to a new fixed term product when an existing contract comes to an end. This doesn't happen when automatically going on to our standard variable tariff.

    We also share payment information with the Credit Reference Agency, Equifax. Each month, we give them a true reflection of the status of an account at the time of the share. As well as sharing details of accounts in debt, we also give positive reports where accounts are paid promptly.

    Hope this answers your question alreeve27.

    Malc
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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