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Credit suddenly removed

Okay, its not a credit card, but someone may be able to help me.

I have an account with Very, and my limit was recently increased to £750. I have always managed my account well, made payments on time and had things cleared in at least the 'take 3' period. However, I atrempted to order a fridge freezer as I'm moving, and it was rejected. I phoned them and was told that it wasn't eligable for buu now pay later and to order again. I did, and it was rejected. I jusy checked now and my 'spent' is now red, and my available limit is 0.00. Whats going on? Anu ideas? I'm baffled. I am phoning tomorrow it's just bugging me.

Thank you :)

Comments

  • DCFC79
    DCFC79 Posts: 40,644 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 10 March 2017 at 10:56PM
    Get a credit card with 0% purchases.

    The amount you would use to pay Very off where have you put it ?

    You say your moving, is that mortgage or renting ?
  • I have pretty bad credit and so very is helping to improve it. Upto now they've been great. I just don't understand why theu would suddenly remove credit facilities. The only thing I can think, is I'm moving on the 31st so ordered it tp be delivered there on that date. Maybe a fraud issue or something?
  • boo_star
    boo_star Posts: 3,202 Forumite
    Part of the Furniture 1,000 Posts
    fmlyhm1148 wrote: »
    I have pretty bad credit and so very is helping to improve it. Upto now they've been great. I just don't understand why theu would suddenly remove credit facilities. The only thing I can think, is I'm moving on the 31st so ordered it tp be delivered there on that date. Maybe a fraud issue or something?

    It's certainly possible, but only Very can tell you why and if they suspect fraud they might not be willing to tell you that.
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