Section 75 claim

Altarf

jot80 wrote: »

I currently have a claim being processed under section 75 of the Consumer Credit Act.

jot80 wrote: »

To update...It has been confirmed that a chargeback was made - and to clarify, for the disputed amount only, not the full amount.

If it was clear your claim was made under s75 and was not a request for a chargeback, I would be making a complaint to the bank under their formal process.

Of course a supplier can sue you if you instigate a chargeback for something they supplied and you now decide you don't want to pay for.

However for s75 that means the supplier and the bank have joint and several liability, and if one pays out it is up to the two of them to sort out how to divide up any liability and is nothing to do with you.

So if you made a s75 claim but the bank has tried to offload its liability by treating it as a chargeback causing you to be hassled by the supplier, that in itself is worthy of a complaint.

Gavin83

Will try asking my questions again...

So just to be clear here what work was reduced? Did they fail to complete the job or did they just find they didn't need to do as much as expected, or it took less time? Are you happy with the work they did?