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Appropriate Level of Compensation?

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Comments

  • trailingspouse
    trailingspouse Posts: 4,042 Forumite
    Part of the Furniture 1,000 Posts
    Because of two separate c0ck up by Barclays my VAT payments were late two quarters running, resulting in an investigation by the taxman. The business was compensated £300 for this. Barclays never admitted responsibility, of course, but the taxman accepted that it wasn't my fault.
    No longer a spouse, or trailing, but MSE won't allow me to change my username...
  • Chalkius
    Chalkius Posts: 110 Forumite
    As others have said, probably £25, maybe £50 if you're lucky.
  • TBagpuss
    TBagpuss Posts: 11,237 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Just an update in case to is of use to anyone in a similar situation.

    They ofered me £100, I pushed back a little and they agreed £150 + £15 for the cost of the phone calls.

    Part ly this was down to the length of time and to the fact that I had contacted them numers times without them fixing the issue, had it ben for a shorter period then it would have been much lower.
    All posts are my personal opinion, not formal advice Always get proper, professional advice (particularly about anything legal!)
  • MABLE
    MABLE Posts: 4,239 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Compensation from my bank has been from £45 to £150. However my last complaint with Nationwide resulted in compensation of £25.00 because of incorrect information.
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