Taking Court Action Against Vodafone - Remove Default Notice

sourcrates

You will have to wait until the court case is over before any of this will be resolved.

I know your the victim here, but you can’t rush these things.

matttye

AbbieA wrote: »

I did that, here is the response from Experian:

Thank you for your contact received on 04 January 2017

I'm writing in relation to your recent query with:

*Vodafone (Account Started 07/05/2014)

They've confirmed that this information is accurate, so I'm afraid I can't make any changes to it.

They have further stated that :

"The current overdue balance on the account £883.38therefore the credit file is correctly recorded.The customer will need to contact Vodafone Customer Services on 03333040191 to arrange payment and discuss this further."

I understand that this may not be the outcome you were hoping for. If you'd like to discuss their decision, you should contact them directly. Their contact details are:

Vodafone Shelton Boulevard (off Forge Lane), Festival Park, Etruria, Stoke on Trent, ST1 5GP

Don't worry, if they send us any further instructions regarding this matter, we will do as they ask.

As this data was previously suppressed from your report it will be re-added now that we have received a response to the query that we raised on your behalf.

Our standard dispute statement will be removed from this information shortly. If you'd still like there to be a dispute statement on this information, I can add the following:

"The consumer has disputed the accuracy of this entry. Given that this data is disputed, please take care if making an assessment of any kind that may include this data."

Please let me know if you'd like this statement to be added to your report, where it will stay until you ask us to remove it.

Alternatively, you can add your own statement to this information. We call this a 'Notice of Correction'. If you'd prefer to add one of these, please let us know, in writing, the exact wording that you'd like to use. Please note that we can't add a statement that is longer than 200 words or one we think is defamatory, frivolous, scandalous or unsuitable for publication for some other reason.

If you require any further assistance, please do not hesitate to contact us.

They said you can add your own statement there. Did you reply and ask them to do that?

AbbieA

Yes I added comment to say I dispute this, but the default remains.

Shazzamac

Contact experian, they will chase it up with Vodafone 😊

AbbieA

Hi Guys, quick update. I have sent an LBA to Vodafone with the intention of taking them to court if they do not respond favourably. I have received an acknowledgement of receipt of the letter from the UK Legal Team:

Thank you for your email and letter regarding the above account.

We write to acknowledge safe receipt. We are looking into the issues raised and will revert as soon as possible.

If you have any further queries in the meantime please direct them to me directly.

Lee (Vodafone rep) is also still providing me with almost weekly updates on whether or not he has any info to share (none so far).

Will keep you updated!

AbbieA

Hi Guys,

Quick update; Vodafone failed to respond to the LBA within the allotted time, despite being given a 7 day extension, though they did mention that they were having a meeting about it the following week and may or may not be able to respond after that. As a result, the claim was issued on the 7th of November and deemed as served on the 12th. They have until the 26th of November to reply.

I have also just seen that the trial in relation to Operation Rosewood has been concluded today; http://www.dailymail.co.uk/news/article-5032115/Ex-professional-rugby-player-gang-ran-2m-fraud.html , hopefully this should speed up the whole process now.

I'd also like to thank Lee from Vodafone who had been checking for updates on the account almost weekly but has now been asked to stand down in light of the court papers being issued. I appreciate him trying to help.

investigator948

hi sorry to hear about this. the same thing is happening to be it started in april and i found out in june everyone one knows its fraud but vodafone are not willing to accept it. have u got it removed i dont know what to do now, im stressing out.