Sky's deals

snowys

Has anybody beeen lucky enough to use the code you can get off the MSE weekly newsletter? I have a code given to me at 8.00am today, but although now entering for the 50 time, still will not accept it. Phoned sky but there attitude was it's nothing to do with us
Is it just a con, or does it actually exist?

itsj2

Did you get a confirmation email within 15 mins after clicking on the MSE link? Still waiting for mine.

saraj9876

Exactly the same happened to me!

dobmob

My email never arrived, but the code worked fine, just signed up and got an account number.


Can't link image as a new user, but a screenshot is here: imgur.com/a/zGjcI

Rosina1

What a wild geese chase this special offer was. I tried to follow it up on line today, had some questions, phoned Sky customer support who offered to complete on phone, thought I'd completed switch on the phone only to be told by a follow up text from Sky my deal hadn't gone through.
Phoned up to find out why not, spoke to automaton-like man in their their Provisioning department told me I'd did't have a working line. I do - I was speaking to him on it! - and it was confirmed by my current provider Talk Talk that there should be no problem with me switching!
Phoned up Sky again to ask for it to be sorted out, 20 minutes to a man called Harry, he put me on hold, gave up after another 5 minutes no resolution. They couldn't tell me why my offer couldn't go through.
I'd read about Sky's outrageously bad customer service and thanks to MSE recommending this deal I've now experienced it. I wasted more than an hour of my time today, probably spent at least £5 on the phone calls.
Think MSE need to do homework before promoting special offers like this and make sure the company can support the deal you think you've got. It's a non-existent special offer in my case!
I do wonder if the real reason was they couldn't be bothered with servicing a loss leader as I told them I didn't want to get information about their other services!

Ken68

Have received a code...now looking at reviews. Not good so far.

Dangizmo

I got a cOde for my mum the other day but now when I go thru the link in my email it won't let me past the code page but won't let me generate another code for the same address????????

Anyone know if the code can be applied on sky's own website??

Cazza

I signed up and got a code on Wednesday morning but it's not come through as an email yet and (albeit understandably) won't let me generate another because there's only one per address. We're with PlusNet at the moment and have been for 4 years, they've been fantastic. Reading these messages I'm not sure I really want to leave PlusNet...

SomeOne_2

Same issue as others, signed up for the code but never received the email. Trying to sign up again it says only one code per household.

Ken68

Have managed to get to final page of "My Basket". But Verify by Visa form not showing. Not a smooth ride.

RavingMad

I got the code for my FIL but rang Plusnet to see if they'd match Sky's offer.

To their credit, they said they could do it for £9.99, which I was more than happy to accept

Hope that might help anyone else in the same boat