Building Insurer not interested in helping with major stain

Dick_here

Can someone suggest the sort of professional I should try next ?

eddddy

!!!!_here wrote: »

Can someone suggest the sort of professional I should try next ?

You can try googling 'leak detection'.

There are a lot of specialist companies who do things like analyse the stain to see if it contains chlorine (which means it's tap water, waste water or sewage, as opposed to rainwater), and use thermal imaging cameras etc.

I know somebody who used one as a last resort, and was pleased with the result. (They found an old capped water pipe buried in a wall, which nobody new about. It had started leaking.)

Andrew_Davies

There are only a few leak detection companies and most are in the south, I do know of 1 in the north that I can recommend.

Th problem is finding a company that will take care booking a realistic job and not any booking to get the money.

Some offer 'no find no fee' or a guarantee that they will carry on until they find it.

Blibble

As above, the insurer would not get involved unless you can prove that the stain is as a result of an insured peril; the onus on you is to prove that there is a leak (or similar) caused by accidental damage to pipework (or whatever, rather than wear and tear), and once this is confirmed by an independent tradesperson then trace and access would come in to effect with the insurer footing the rest of the bill.