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2 week interval between doing a switch and getting a "verbal agreement" date?
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SSE is part of the "17 day switch" programme, I now discover.
Of course, I'll complain once the switch has occurred (a full 5 weeks from application, on SSE's own website...)
Anyone know what ball park compensation to request?
They will normally seek to put you in the position that you would have been had the switch not been delayed. That is, cover the difference in unit price plus - possibly - a small offer of compensation for poor customer service.This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0
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