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Advise needed regarding digital item
Comments
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Wonderingwhattodonow wrote: »The item was custom made, but not as described.
I phoned paypal today and said I'm also disputing goods recieved as I haven't actually recieved anything. They've reopened the case but I am not feeling hopeful.
Can a letter before action be sent via email? Despite it being against distant selling regulations, I don't have a postal address for the company.
Ive only ever heard of LBA to be sent via post and not email so Id say post is the only option.0 -
You certainly need a physical address before you start any court action.Wonderingwhattodonow wrote: »Can a letter before action be sent via email? Despite it being against distant selling regulations, I don't have a postal address for the company.
It is usual to send a real letter, but I suppose an email is better than nothing.
An astute recipient might put two and two together and decide to ignore the emailed LBA knowing that you didn't have an address for court action.
What is the name of the company?
Perhaps someone can help you find an address.0
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