Hotel not completed

P2TKL

Can anyone give me any ideas on my rights in the following situation please ? 6 of us ( 60 year old ladies )booked a new hotel in Manchester for an overnight stay in April after going to a show. We all live in different parts of the country and have been planning this for months. We now discover the hotel will not be completed in time for us and have not offered us any alternative. The most we have got from them is a refund of our train tickets. I feel we should get some compensation for our disappointment at least. Any views on this please ? Thanks

Bogalot

Can you not book another hotel?

Unless you booked them together you're very lucky to get the train tickets refunded.

P2TKL

Bogalot wrote: »

Can you not book another hotel?

Unless you booked them together you're very lucky to get the train tickets refunded.

Hi Not much availability in our price range sadly We haven't got the refund for our train tickets yet but that was promised during a telephone conversation

tykesi

How much does disappointment cost?

Bogalot

What are the dates for your trip, and what is your budget? What is the new/ cancelled hotel?

cookie365

P2TKL wrote: »

Hi Not much availability in our price range sadly

So there IS availability in your price range. Just book one of those.

Country_Cousin

You seem to have done quite well - you have had the money for the train journey refunded - you still have the show to attend - so surely the money you are getting for your train travel can go towards either the show or the new hotel. You are very lucky they have refunded the train. Sounds like a win to me.

JReacher1

is this the easyhotel?

There are lots of cheap places in manc to stay so just choose a different hotel

agrinnall

JReacher1 wrote: »

is this the easyhotel?

There are lots of cheap places in manc to stay so just choose a different hotel

The problem with weekend hotel prices in Manchester is that they vary tremendously depending on whether there are big events on, particularly football matches.

P2TKL

agrinnall wrote: »

The problem with weekend hotel prices in Manchester is that they vary tremendously depending on whether there are big events on, particularly football matches.

Indeed you are correct. We want city centre and as it's the Bank Holiday weekend the prices are up...
Think I'm sorted now though....2 friends going home as they live the nearest. 4 of us will bite the bullet and pay the price.

New_World_Man

My family visited Manchester last year. Saved a fortune by staying in Oldham and getting the tram into the city centre. Lateral thinking saved us a fair bit of cash.