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Hi
Can you please advise why I am able to send and receive email on my smart phone on g mail via free WiFi but not able to send on my Hotmail account or Clara

as it is frustrating

Comments

  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    I don't have your phone in front of me so I can't tell you. If you give us more information (error messages, how your accounts are set up, phone operating system, etc., etc.) we might be able to offer more help.
  • grumpycrab
    grumpycrab Posts: 5,026 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Bake Off Boss!
    Which app(s) do you use for Hotmail and Clara?

    For hotmail the "send" settings should be something like this:-
    smtp-mail.outlook.com 587 TLS

    For Clara :-
    relay.clara.net and one of these (try them in order)
    25, SSL Off
    2525, SSL Off
    587, SSL Off
    465, SSL On
    If you put your general location in your Profile, somebody here may be able to come and help you.
  • renuka
    renuka Posts: 22 Forumite
    Eighth Anniversary 10 Posts
    I have Samsung j5 2016 and the only error msg i get is sending of email failed when i try and send via Hotmail or Clara accounts but on g mail i have no issues as it goes and get a response from my contact to whom i have sent the email to
  • indesisiv
    indesisiv Posts: 6,359 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Debt-free and Proud!
    Are you using the built in email app (If it has one) the gmail app (with those accounts added to it) the outlook app (What hotmail is now)??

    It could be that you have not put the settings in correctly if using the samsung email app.
    “Time is intended to be spent, not saved” - Alfred Wainwright
  • emptybox
    emptybox Posts: 442 Forumite
    Are you saying these accounts work fine on your Home wifi, but not on a 'free' wifi hotspot?
  • aayush
    aayush Posts: 1,295 Forumite
    Part of the Furniture 500 Posts Name Dropper
    emptybox wrote: »
    Are you saying these accounts work fine on your Home wifi, but not on a 'free' wifi hotspot?

    yes only have issues with hotmail and clara accounts

    not on gmail
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    aayush wrote: »
    yes only have issues with hotmail and clara accounts

    not on gmail

    Are you the OP on a different account? If you are then you've not answered the question, if you aren't then your contribution is meaningless.
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