Couldn't exit car park before maximum stay limit

I parked in a carpark today with a 4 hour maximum stay limit and an ANPR system to enforce it. The problem is I was unable to exit the carpark when I wanted to leave because roadworks had been set up on the road outside causing a massive traffic jam - it took me over an hour to exit. although I left the space within 3 1/2 hours I didnt leave until 4 1/2 hours after entry.

I've got photos of the traffic jam and I also contacted the company via email at the time but what are the chances of the trying to push through with a charge anyway? If they do send me a bill what is the best approach to contest it?


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