Bought van from dealer, new mot, lots of issues.

ady19792

I bought a van on finance 3 weeks ago from a dealer with 30 day warranty. The dealer is 80miles away from me.
It came with a new mot without advisories.
For 2 weeks I didn't use the van as was having it signwritten and kitted out for my work.
I've drove it for the last week and found problems and concerns about it just passing an mot, the garage kept fobbing me off with callbacks and never calling back.
I spoke to the finance company who paid for it to go to a independant garage local to me for an inspection which they paid for.
It has a list of things wrong such as headlight alignment, needs 3 tyres, 4 x corroded brake discs, bottom arms and more.

The finance company are going over the report and calling me back tomorrow due to being so late in the day.
My concern is I don't want them to tell me to drive all the way back to the dealer (who do their own mot's) when this shouldn't of passed an mot in the first place, let alone without any advisories!!

I have lost trust in them and wouldn't know if the repairs have been rectified to the report

This is expense and hassle to me, wondered what are my rights.

Billy_Bullocks

But you checked the tyres when you bought it?

Herzlos

Is any of that an MOT fail? If it is, you should certainly mention that and confirming with VOSA to the dealer and see what they say. If it's border line, and you're a business, then you may have very little grounds for rejection.

Unfortunately, the finance company will probably want you to take it back to the supplying dealer in the first instance, and will only refer it to an independent source after that.

Were these issues visible / verifiable when you inspected it?

System

The tyres most certainly would have been.

AdrianC

Tarambor wrote: »

The tyres most certainly would have been.

IF they're actually fail/illegal, rather than just being close.

And they would also have been clearly visible when the OP viewed the van, wouldn't they? Meanwhile, he's driven it with illegal tyres. That would be a fine and points on his licence, nobody else's. The driver is ALWAYS responsible...

Headlight adjustment is seconds. Brake discs are unlikely to be a fail, just a service point. Bottom arms - maybe they are, maybe they aren't.

All we can really tell from that is that it's an older van that needs a few wear and tear consumables sorting. Well, we guessed that by the "30 day warranty"... Half of which expired before the OP got around to really looking at what he'd bought, but not before he'd spent a chunk on signwriting it and fitting it out. Not that any warranty would cover those consumables anyway.

It's too late to appeal the MOT, in any case - 14 days.
https://www.gov.uk/getting-an-mot/problems-with-your-test-result

ady19792

When I purchased the van it was delivered to me. It has covered 50,000 miles, 4 1/2 years old and cost £7000. I was assured by the dealer that the van is fully gone over with a xxxx amount point check carried out. Anything that looked worn they would replace. Hence why I didn't immediately look at the tyres!
I took it to a company to be fitted out for my work. I collected it 2 weeks later. The 40 miles to deliver it to the company nothing really seemed untoward. The van was supplied with a fresh mot with no advisories the day before it was delivered. I found issues with the van 2 days after driving it and gave the dealer the option to sort it. After a few phone calls promising call backs I didn't here anything.

The inspection was carried out 204 miles after mot it stated.

Head light beam too high n/s
All 4 tyres low tread, although passable an advisory is issued
Rear brakes binding on,
Front wishbone rear bushes have excessive play
Front brake discs corroded and inner faces lipped,
Front wheel alignment out toe in,
Rear discs heavily corroded,
On road test when cornering some feedback was reported through steering but until brakes and tracking set would require further investigation.


So Had an mot advisory been issued I would of asked for faults rectified or price negotiated.

ady19792

AdrianC wrote: »

IF they're actually fail/illegal, rather than just being close.

And they would also have been clearly visible when the OP viewed the van, wouldn't they? Meanwhile, he's driven it with illegal tyres. That would be a fine and points on his licence, nobody else's. The driver is ALWAYS responsible...

Headlight adjustment is seconds. Brake discs are unlikely to be a fail, just a service point. Bottom arms - maybe they are, maybe they aren't.

All we can really tell from that is that it's an older van that needs a few wear and tear consumables sorting. Well, we guessed that by the "30 day warranty"... Half of which expired before the OP got around to really looking at what he'd bought, but not before he'd spent a chunk on signwriting it and fitting it out. Not that any warranty would cover those consumables anyway.

It's too late to appeal the MOT, in any case - 14 days.
https://www.gov.uk/getting-an-mot/problems-with-your-test-result

Are you a van or car dealer :rotfl:

tykesi

Always the unintelligent response of accusing posters of having a vested interest when they reply with something an OP doesn't want to hear.

ady19792

He says headlight adjust is seconds but obviously it wasn't checked on mot

Read his post again trying to be sarcastic and make out I'm thick. When did I say I was driving a van with illegal tyres?

His immediate defence of the dealer made me question if he was a dealer, hence my response. I partly know my rights :-) and when an mot is carried out incorrectly.

AdrianC

ady19792 wrote: »

He says headlight adjust is seconds but obviously it wasn't checked on mot

Or it was, but wasn't far enough out to be a fail.

When did I say I was driving a van with illegal tyres?

Then they wouldn't be an MOT fail. But, since you didn't check them, you had no way of knowing whether they were or not...

Billy_Bullocks

ady19792 wrote: »

When I purchased the van it was delivered to me. It has covered 50,000 miles, 4 1/2 years old and cost £7000. I was assured by the dealer that the van is fully gone over with a xxxx amount point check carried out. Anything that looked worn they would replace. Hence why I didn't immediately look at the tyres!
I took it to a company to be fitted out for my work. I collected it 2 weeks later. The 40 miles to deliver it to the company nothing really seemed untoward. The van was supplied with a fresh mot with no advisories the day before it was delivered. I found issues with the van 2 days after driving it and gave the dealer the option to sort it. After a few phone calls promising call backs I didn't here anything.

The inspection was carried out 204 miles after mot it stated.

Head light beam too high n/s
All 4 tyres low tread, although passable an advisory is issued
Rear brakes binding on,
Front wishbone rear bushes have excessive play
Front brake discs corroded and inner faces lipped,
Front wheel alignment out toe in,
Rear discs heavily corroded,
On road test when cornering some feedback was reported through steering but until brakes and tracking set would require further investigation.


So Had an mot advisory been issued I would of asked for faults rectified or price negotiated.

So would it have failed the mot?