Expedia - Hidden Charges BE AWARE

edited 30 November -1 at 1:00AM in Overseas Holidays & Travel Planning
2 replies 2K views
lndni81lndni81 Forumite
5 Posts
Expedia seem to be truly 'hiding' charges.

On the final payment page prior to booking I entered my debit card details and was shown the following;

Next to my card number:
"Airline card fee: £0.00"

On the right hand side:
Traveller 1: Adult £xxx.xx
Traveller 2: Adult £xxx.xx
Airline Card Fee £0.00
Total: £xxx.xx

After I clicked confirm to PAY, I got my confirmation summary saying I paid >£6.00 in Air card fees.

When I called their helpdesk they said that it's stated in their terms that some airlines charge fees. HOWEVER Expedia have a table with airlines, their fees, and cards that don't incur fees. For the airline I booked with, it clearly stated that there were no fees charged when using a debit card.

I managed to finally get a refund, however this could be an error from expedia's booking engine or a table of charges which is not updated from their end.

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