VW Diesel injector recall/none code action

Ned

I have a 2006 VW Passat 2.0tdi, which was previously subject to a none-code action ref: NCA/2011/018 due to the injector's suddenly failing without warning.



Vehicle manufacturers' non-code actions, January 2008 to December 2012 - GOV.UK



The attached PDF states:

What will happen during a non-code action?
The process is broadly the same as a safety recall. The manufacturer will normally contact the DVLA to obtain data in order to write to users to inform them of the issue with their vehicle. Instructions will be contained in the letter which will advise the user of the next steps to take to rectify the issue. This should normally be free to the user

And at the bottom the fault is shown:

NCA/2011/018
VW (Passat, Golf, Touran), Audi (A4, A3), Skoda (Octavia), Seat (Leon, Altea)
Unavailable
109,702
Injectors may fail



I have contacted VW about this but have been told that my car wasn't part of a recall (technically correct as it wasn't an actual recall) and therefore they wouldn't look to repair it for free. Having researched this issue I have found many cases from 2011-2014 where they have replaced the exact same injectors from the same engine (my engine code is BKP and the injector serial number is 03G 130 073D) and this has been completed free of charge due to the safety aspect (when the injectors fail, the engine cuts off along with the power steering and brakes- luckily I had just pulled away from traffic lights and was traveling at about 20mph instead of being on the motorway with my 4 month old son on board).


I would like to know what my rights are in this case, and if I am eligible for a free replacement due to the fact that this should have been done at an earlier date? I have only owned the car for about 7 months and was completely unaware of this issue until it suddenly happened.


Any help is greatly appreciated as to replace one injector I will be looking at about £700, and for safety reasons I will need all 4 to be completed.

jimjames

All my injectors were replaced on my 2007 Passat 2.0 TDI PD140 BKP engine under the "recall". I think mine were replaced in 2012 so they would already be 5 years old. Did you own the car then? It would be worth checking if they have already been replaced but it's possible that they were and this is normal wear. I was lucky that my original injectors had done 125,000 miles before they were replaced so had a decent amount of wear/use already.


If they haven't been replaced already then VW should be doing so as part of the safety notice.

Ned

Thanks for the reply - I've only had the car since July so this is all brand new to me. I've checked through the history and there's no mention of them being replaced and the injectors have the old/faulty part numbers on them.

VW are denying that my particular car was part of the recall which makes no sense as it fits the criteria! Same year, same engine, same injectors. I have it booked in to VW on Friday so we'll see what happens.

My main concern is the safety side of things. If I have to pay to have one injector replaced then I'm selling the car. I'm not risking another one blowing and shutting the car down when my son could be in it.

Ned

The car hasn't moved since the issue- a blown injector switches the engine off and it won't start until it's replaced.