MSE News: Barclays customers left unable to use cards

Former_MSE_Steve_1

A large number of Barclays customers were left unable to pay with their debit cards, make ATM withdrawals or use some other services, after the bank was hit with major IT problems on Saturday...

Read the full story:
'Barclays customers left unable to use cards and make payments after 'technical difficulties''

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societys_child

tweeter moaning he couldn't pay for his tattoo. or his lunch.

Do people really not have a back-up plan? A second bank card?
I must be older and wiser, I'd never go anywhere without some emergency cash.
Is it just me . .

Mrs_Ryan

I was surprised at this- OH and I both have Barclays debit cards (different accounts)and neither of us have had a problem using them today. I think we've been very lucky!

Jo_Blogs

No problem here, so must have been lucky. Either that or it was because I wasn't getting a tattoo or buying lunch :rotfl:

datlex

seems that all banks are at risk of these glitches. It is precisely the reason I have more than one means of payment.

jimjames

datlex wrote: »

seems that all banks are at risk of these glitches. It is precisely the reason I have more than one means of payment.

Exactly. In addition to my current accounts I also have different credit cards and have never been in the situation of being unable to pay due to a banking issue.

Flobberchops

"[STRIKE]Oi listen yeah[/STRIKE] Dear Jezza,

Youre stupid bank left me unable to pay for my sarnie and tattoo yesterday. As this [STRIKE]subsickqently[/STRIKE] [STRIKE]subsquickly[/STRIKE] [STRIKE]subscripqwent[/STRIKE] has left me in a state of great emotional distress and PTSD and whiplash and stuff I deserve bare compensation you get me. A million quid should do it or nearest offer hit me up fam and we can talk yeah my Watsapp is xxxxxxxxxxx"

Perhaps better just to approach your local branch with proof of any declined transactions, or lodge a complaint on the customer service number.

GreenBitterfly

Mine worked fine, when I withdrew some cash yesterday afternoon. Strange! had my back up debit card with me though, so I would have been fine!

northwalesd

societys_child wrote: »

Do people really not have a back-up plan? A second bank card?

I do occasionally go out with just one card, especially if I'm heading out for a drink and wouldn't want to lose a wallet full of cards (not that I normally get that inebriated... :rotfl:). I would usually have some cash with me though, and would be meeting someone (or with the OH) so unlikely to be left high and dry.

societys_child

I would usually have some cash with me though

There you go, a back up plan

Pincher

It's no bad thing paying cash.

Tried a Vietnamese about a month ago, and they took credit cards!
Pleasantly surprised, because a lot of Chinese restaurants are cash only, so I used a credit card. Got skimmed! They got the PIN as well. :eek: Got a call from Santander, they tried to withdraw money overseas, and the computer flagged it as suspicious.

If they had tried to withdraw cash from a UK ATM, using the PIN, I doubt it would be flagged. And the Barclaycard has a much higher limit.

Seriously thinking about getting a low limit credit card, especially if I am going to frequent tattoo and massage parlours.