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sky; One excuse after the next
hardboiled
Posts: 101 Forumite
in Phones & TV
Summary of problems:
Admitted they overcharged me for 3 yrs, eventually got money back,
Want to go on sky fibre, but had to cancel my existing broadband to do so as this was on a separate contract, cancel as they said
And now 4 weeks later after placing an order over the phone I still have no broadband and now no telephone.
Keep being told start date after the next to point I'm now so sick of it I'll have to go else where.
Please someone tell me I'm within my rights to cancel this order as they've specified a date several times and still have not provided a service.
Admitted they overcharged me for 3 yrs, eventually got money back,
Want to go on sky fibre, but had to cancel my existing broadband to do so as this was on a separate contract, cancel as they said
And now 4 weeks later after placing an order over the phone I still have no broadband and now no telephone.
Keep being told start date after the next to point I'm now so sick of it I'll have to go else where.
Please someone tell me I'm within my rights to cancel this order as they've specified a date several times and still have not provided a service.
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