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Malicious software removal tool Feb 2017

Le_Kirk
Le_Kirk Posts: 24,865 Forumite
Part of the Furniture 10,000 Posts Photogenic Name Dropper
Despite Microsoft saying they have cancelled Feb 2017 patch Tuesday, I received the malicious software removal tool this morning. System tried to install it and instead crashed with a "Windows has encountered a problem and....." but before it could tell me, a restart had occurred. When system was running some three minutes later, the "Windows has recovered from ....." error box pointed at two files (one of which was a mini-dump that I cannot open and the other is in a directory that doesn't exist) and after recording the files locations, I clicked on "Windows can search for a solution" but after three minutes of progress bar it just closed without offering a solution.

Anyone received the malicious tool today and successfully installed it?

Comments

  • outofworksch
    outofworksch Posts: 145 Forumite
    Part of the Furniture 100 Posts
    edited 23 February 2017 at 9:05AM
    Yes I updated this at few moments ago and appears to have installed ok. I installed it on its own.
  • GunJack
    GunJack Posts: 11,864 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    mine's gone through with no issues :)
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • chunter
    chunter Posts: 2,020 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    as has mine, 32bit and 64bit Win 7 pcs fine.
  • Le_Kirk
    Le_Kirk Posts: 24,865 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 23 February 2017 at 12:12PM
    Thanks for that guys, I will have another go later. Maybe I will try the lappy first just to try it. If it wasn't the malicious removal tool that caused my crash, what else could it be? It doesn't help that I am "not allowed" to read the .dmp file and the other one it pointed to doesn't exist!

    Later
    Added to laptop without problem, must have been a glitch. Will still leave it hidden until next month. Off on hols shortly and haven't time to sort out any issues that may arise.
  • donnac2558
    donnac2558 Posts: 3,639 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    After reading this thread checked and I had the same update. Went through in a few minutes no problems.
  • lovesgshp
    lovesgshp Posts: 1,413 Forumite
    Ninth Anniversary 1,000 Posts
    Mine went through ok as well today.
    As Manuel says in Fawlty Towers: " I Know Nothing"
  • Try downloading "Windows Malicious Software Removal Tool" from http://www.catalog.update.microsoft.com/Search.aspx?q=KB890830 and running the downloaded file outside Windows Update. I do this every month, it much better than using Windows Update
  • grumpycrab
    grumpycrab Posts: 5,031 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Bake Off Boss!
    edited 23 February 2017 at 11:55PM
    This update coincided here with a Windows10 computer that refused to boot. Described at
    https://forums.moneysavingexpert.com/discussion/5608045
    If you cannot boot or repair I suggest you get to the command prompt in recovery mode then
    1. go to main drive (not necessarily C but start there)
    C5YoJUIXQAMshAB.jpg
    3. Type SrtTrail.txt and see if any driver errors are reported at the end of the file
This discussion has been closed.
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