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Advice urgently needed Re backpacker insurance renewal

New to this so hopefully correct area. Is it possible to get new backpacker insurance during a trip?
My son went on a trip backpacking in September 2016, he was due to return to UK on 23rd December. He decided to extend his trip to end July 2017. He forgot to inform his travel insurance company (AA). He has been told it isn't possible to extend as lapsed policy and a new policy can only be issued if it starts and finishes in the UK.
Advice gratefully received

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